Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
cr3 0bl

Write Your review

Tell us how Aerialforce made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the stupid issue of new TV but didn’t have the right bolts to fit the arms my existing wall mount to the TV and none supplied with the TV. Quick ring, less than an hour later there’s a chap at my door. Half hour later and TV is up on the wall. And, for what it’s worth you could see the attention to detail from the how he put the bolts in. Nice guy, engaged with me and my kid. Company are smart enough to quote on the work too and not just a set price list. Quick, friendly, well done. I mean, what more can you ask for?”

Helpful Report

Posted 4 years ago

“Phoned before arrival bid job set up tv cleared Up after himself job took about half hour Hugh Renwick Did great job thanks would use company again Making the appointment was fast and simple to do”

Helpful Report

Posted 4 years ago

“Carl arrived less than 2 hours after I called for help to fit a 80 inch TV on the wall. I received a call to confirm when he was 30 minutes a way. Carl was really friendly and did a great job. I would definitely recommend AerialForce based on the service I received today.”

Helpful Report

Posted 4 years ago

“Turned up, looked at my aerial saw me as soon unintelligent woman! Rubbed his hands a few time. Then said he would not do a diagnostic as he was doing me a favourer! Then the price went up £100 every time he opened his mouth! £100 for the aluminium scaffolding bar to fix the aerial too! £245 for the aerial. £100 plus for a amplifier. By the time we finished we had gone from £60 up-to £500. Then he wrote on his paperwork * CUSTOM DOES NOT UNDERSTAND* I understand sunshine! Con artist! I understood perfectly. *I Do not recommend this company!*”

Helpful Report

Posted 4 years ago

“excellent job by chris Thomas on my cctv highly recommened”

Helpful Report

Posted 4 years ago

“Booked twice; they didn't turn up twice. So no idea if they're competent, but they're certainly not reliable.”

Helpful Report

Posted 4 years ago

“the Technician who came was very knowledgable and very nice. he suggested I get the mid range aerial which for 2 tv's would come in with VAT £380. when I said that it was more than I expected he suggested a call from the office who might do me a deal. they offered £60 off (mathcing the price of their bottom end aerial)....today only as a favour to me!!!!. I suggested that their pricing was like a double glazing compnay with which he copped a strop and more or less hung up. I'll leave it up to you obviously what you do or whether you trust these people. Their response to this will be interesting-but if you use them dont say yes straight away....wait for their discount!!!”

Helpful Report

Posted 4 years ago

“Liam at aerial force couldn't have been more helpful, within 2 hours of our enquiry he was in our house mounting and installing a TV bracket. Tidied up after him self as well, great job”

Helpful Report

Posted 4 years ago

“Thank you AerialForce for sending Lee to fit a new TV aerial. He carefully explained the different options available to me. Then carried out the work in a friendly and professional manner.”

Helpful Report

Posted 4 years ago

“Had an all day booking up to 4pm, waited in all day, was supposed to get a call 30 mins prior to arrival, by 4.15pm heard nothing, so emailed to cancel. Had reply, with no apology at all. Very poor customer service, wont ever use again, and won’t recommend to anybody either.”

Helpful Report

Posted 4 years ago

“I can't complain about the actual job they did - they came and did the job when they said they would, but watch out, the price goes up between the online quote and what they quote when they turn up. In my case I went with it because I'd already waited in all day for them, and wasn't going to argue with a big bloke on my drive who just kept saying it was out of his hands, but it spoilt was would otherwise have been a very good service.”

Helpful Report

Posted 4 years ago

“Chris Thoms was excellent putting up my new aerial couldn't ask for a nice guy”

Helpful Report

Posted 4 years ago

“Lee fitted a new aerial at my mother's today. He was very professional and did an excellent job.”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish. John the technichan was very proffesonal. overall excellent and honest service and value. Great TV signals. Thanks. Highly recommended”

Helpful Report

Posted 4 years ago

“Excellent service. Arrived within 2 hours of booking. Engineer very helpful. Thank you”

Helpful Report

Posted 4 years ago

“Con men, turned up at old relatives door uninvited ,drilled 4 holes and charged 200 pounds to put a vascular dementia,s TV on wall, utter disgrace and sham. Please don't even ask for quote as cocky guy bullies his way in next morning UNINVITED £200 FOR 2 MINUTES WORK”

Helpful Report

Posted 4 years ago

“I contacted Aerialforce at short notice as I needed a TV mounting for my daughter's 16th birthday present. Jamie came out a day later and did a thorough survey. He advised on the best position and the reasons why. He gave a detailed breakdown of the quote and on that basis I agreed to proceed. Jamie and Tyler fitted the TV and I could not be happier with the result. They did a fantastic job and I have a very happy daughter. They were professional , courteous, explained everything and were very tidy. I would not hesitate to recommend”

Helpful Report

Posted 4 years ago

“I am not happy with the performance of the engineers who left me a card and tried to tell me how wonderful they are. Firstly all downstairs Humax freesat boxes were wired up incorrectly with the input going into the output thus making it a one channel recorder. I don not know what they did upstairs. Firstly they removed the Freeview box from one bedroom to another then they managed to connect satellite cables into the Freeview box (Aerial only). Whether they could wire it incorrectly is a moot point. The Freeview box was taken from one bedroom into another, again it was wired incorrectly. On top of which there were several metres of satelite cable in the garden, These were installed to allow us to move the sets around. My next move is to get in touch and report the ad. Cowboys belong in the wild west NOT installing tv dishes. I AM VERY UNHAPPY, YOUR COMMENTS PLEASE. Jeff Ward 07768 366601”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish ... Paul the technichan was prompt ,courteous and very proffesion .. overall excellent service and value Thanks very much highly recommended !”

Helpful Report

Posted 4 years ago

“APPOINTMENT MADE FOR A HOME VISIT, REPRESENTATIVE RANG AND CANCELLED THE VISIT AT THE LAST HOUR ( WE HAD WAITED IN ) MADE FURTHER APPOINTMENT, REPRESENTATIVE DID NOT TURN UP OR RING TO EXPLAIN ( WE WAITED IN ALL DAY ) NOT HEARD ANYTHING SINCE, BAD BUSINESS PRACTICE DOES NOT GET MUCH WORSE THAN THIS.”

Helpful Report

Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews