Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Didn't recieve a half hour call before engineer attended. Apart from that all good.”

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Posted 5 years ago

“Very pleased with way the fitter came got on with his job. He was very sociable, very efficient. Any mess created was cleaned up. His experience showed through.”

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Posted 5 years ago

“Very friendly and helpful.”

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Posted 5 years ago

“Excellent Only issue I would say is initially talking to robot Better if real voice In my opinion”

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Posted 5 years ago

“Engineer was excellent, he explained everything that needed to be done & after agreeing quote got on with job. Very happy with his work & if needed wouldn't hesitate to use him again.”

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Posted 5 years ago

“Very professional and helpful.”

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Posted 5 years ago

“Man was very nice explained the 3 options available to me plus wrote them down for us to discuss and choose one if wanted”

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Posted 5 years ago

“Brilliant quick polite. Best ever.”

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Posted 5 years ago

“Excellent service. TV bracket fitted by a great engineer within 3 hours of making a booking.”

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Posted 5 years ago

“Great service. Fast response. Very pleasant engineer.”

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Posted 5 years ago

“really bad experience I read the review I shows fantastic butbthey are fake posted by same people regularly.they are not professionaljust time wasters keep calling you fixed appointment and cancelled them.the guy they appoint for fixing thing his language and attitudeis is really bad.my advice just keep away and save your time and money.thanks”

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Posted 5 years ago

“Ok so I'm going to be honest about my experience with this company. I rang up & was assured they covered my area. I was quoted £185 plus an extra 15% off discount for wall mounting a 65" tv on a cantilever bracket (I made sure the agent on the phone was aware of the job in hand as I wanted an accurate price)..I should've clicked then something was off. The engineer turned up an hr late. I was alarmed when he showed up on his own..surely they'd send at least 2 to fit such a large tv! The agent was friendly & pleasant & after almost not agreeing to do the job which would've left myself & family without a tv to watch he agreed to install with my help. During the install I had to buy the right tools for the job. I was surprised a tv aerial company that sells the fact it also wall mounts tv's didn't have the correct equipment to complete the job. After helping the agent with most of the labour after 2 hrs of work then came the nasty surprise.. THE QUOTE/PRICE! £430!! I was shocked..bit different to £185 plus discount. After a call to his supervisor he managed to knock £50 off but that still left me with almost treble my original quotation for a job that i had to also assist with the labour & supply tools. I would certainly NOT recommend this company & only giving an extra star due to the agent being really friendly. BE CAREFUL WITH THIS COMPANY, YOU HAVE BEEN WARNED!”

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Posted 5 years ago

“Really good service.... fantastic results”

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Posted 5 years ago

“The engineer came out same day and fixed the problem quickly. Pleasant, efficient young man.”

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Posted 5 years ago

“Really professional engineer - highly recommended”

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Posted 5 years ago

“The service provided was excellent.”

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Posted 5 years ago

“It’s wasn’t a straight forward install and involved climbing out of a window. The engineer arrived on time and did a great job Thank you”

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Posted 5 years ago

“Super fast response to my query, and had an engineer out within a few hours. Reasonably priced too, will definitely use again!”

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Posted 5 years ago

“Reasonably priced and job completed quickly and with minimum fuss. Andy my engineer was great.”

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Posted 5 years ago

“Excellent service. I have already written a review on Trustpilot.”

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Posted 5 years ago

Aerialforce is rated 4.0 based on 2,724 reviews