Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Darren Smith the engineer who came out to my rental property was very nice and friendly and knew exactly what he was doing and was very professional. I just need a copy of his diagnostic report now as I can't seem to find it as my landlords want to see it as they said their existing aerial was working ( but it wasn't as Darren showed me ) so please could you email me that report for me so I can show them..Thank you Karen Boulton”

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Posted 7 years ago

“He was very polite and did a good job ,will tell other people thank you so much for your help”

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Posted 7 years ago

“I have had problems with other companies not turning up etc in the past but Aerialforce turned up on time provided a quote for exactly what needed doing,fitted my aerial and concealed the wiring to the mounted tv. I am very impressed and very satisfied.”

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Posted 7 years ago

“The guy who installed was so helpful and professional a lovely guy”

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Posted 7 years ago

“Answered by next morning. Arrived same morning. Fixed problem others had struggled with. First point of contact in the future for me.”

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Posted 7 years ago

“Very pleased, good price and vry very neat work with honest recommendation which I could trust. Would recommend”

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Posted 7 years ago

“Good clear diagnosis of the aerial problem; options given and discussed; work done and completed; Agent knowledgeable, efficient and respectful. Thank you”

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Posted 7 years ago

“Very good customer service from booking to fitting. Very professional fitter - quick, polite and tidy worker.”

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Posted 7 years ago

“Next day service at agreed time. Quick, friendly and efficient.”

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Posted 7 years ago

“The person who did the work was efficient, helpful and professional. He put up the aerial and wiring quickly but carefully, and took down the old one and broke it up for us.”

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Posted 7 years ago

“Surprisingly, customer service has, in my opinion, degraded over the past few years with attitudes bordering on 'rude' to 'just don't care' but this company was refreshingly 'all about you' or in my case me as a potential customer. From the point of contact, Aerialforce did what they set out to do, not just get the order but to treat me with respect and valued. The engineer, Paul, who came to give me a quote for what I needed was, again, in my opinion, nothing but outstanding! I was left with the 'job' done and the thought that it was a pity that there are not more companies out there with this level of customer service but sadly there isn't. Well done Aerialforce and a special thank you to Paul.”

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Posted 7 years ago

“Bob the TV Aerial man was a very friendly helpful man He phoned and text to confirm he was on his way Explained our options and then got started on the instillation of our aAerial , while we made the tea ?? Fast great service ;-)"”

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Posted 7 years ago

“I love the fact that the engineer came out the same day I made the enquiry and ran the extra line for me. 8 hours from enquiry to watching to. Brilliant.”

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Posted 7 years ago

“Prompt, efficient, professional and very pleasant man. He was very thorough and checked all connections and fully explained everything.”

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Posted 7 years ago

“The technician was professional, friendly and efficient. He worked quickly and was very neat and tidy - great!”

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Posted 7 years ago

“Called in the morning for our aerial to be fixed and it was all sorted a few hours later. Great service”

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Posted 7 years ago

“informed of early arrival in good time, work completed efficiently and fast”

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Posted 7 years ago

“Very officiant. Gave me great advice and did the job quick to high standard and even hoovered up the mess afterwards.”

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Posted 7 years ago

“Helpful sociable effective thank you”

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Posted 7 years ago

“Firstly you staf inform via telephone that the price is £125 + VAT. When the installator come, he offered the price become £226 before the final price is £189,- . What a big change!”

Helpful Report

Posted 7 years ago

Aerialforce is rated 4.0 based on 2,724 reviews