Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
cr3 0bl

Write Your review

Tell us how Aerialforce made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just had Carl from Aerial Force check our aerial, the service was very quick and we can use our TV. Very competitive price for the repair, we will use Aerial Force again and would recommend them to anyone.”

Helpful Report

Posted 4 years ago

“I am extremely pleased with the the service AerialForce provided this morning. Sean and his apprentice Morgan arrived at the appointed hour and proceeded to fit my new television on my wall, fully programmed the said system which included the HD Sky box. All the wiring was hid from view and all this was done with the utmost courtesy and professionalism. I initially had reservations with regard the company but any fears I may have had were soon dispelled by Sean and Morgan. I would have no hesitation in using this company again.”

Helpful Report

Posted 4 years ago

“Quick, efficient service. Carl was an excellent engineer. Definitely recommend.”

Helpful Report

Posted 4 years ago

“Said they would turn up next day but I got a message late in the day they were supposed to come saying my appointment was delayed 4 days. Don’t use these bunch of liars.”

Helpful Report

Posted 4 years ago

“Same day service. Called in the morning - yes our engineer will be with you today and will call beforehand. Checked late afternoon - yes he will be with you by six. No call, no apology. Next day - he couldn’t get to you but will today if that’s OK. Yes but not great and he better show up! No call, no apology. These people are liars and time wasters. Do not touch them with a barge pole.”

Helpful Report

Posted 4 years ago

“Booked to have TV bracket fitted got phone call at 4.30pm to say they were running late could they come next day. Next day didn't come again, no phone call. I rung them the next day promised they would come that day. Again didn't turn up and no phone call. Don't waste your time with them. Awful customer service.”

Helpful Report

Posted 4 years ago

“This company never made me happy, they never came out for my quote as I asked them twice. They are a waste of time. Don't use this bad company.”

Helpful Report

Posted 4 years ago

“Lee was excellent very couteous, superb job done. Would recommed without any hesitation. The job was for Mrs Clarke 2 Skegby Rd Huthwaite. Thank you. Chris Aspinall”

Helpful Report

Posted 4 years ago

“I phoned because the remote control for my PVR had stopped working and the replacement remote hadn’t helped. I couldn’t get any sense out of the online assistant but the lady I spoke to on the phone was wonderful. She checked and advised me to turn off the PVR at the wall, then turned it on again. Magic! It’s working and she solved my problem without booking me in and charging me for a visit.”

Helpful Report

Posted 4 years ago

“I arranged a appointment for someone to come out and give me a quote to return my signal from my sat dish. They let me down and second 're appointment they did the same.”

Helpful Report

Posted 4 years ago

“Excellent friendly lady on the phone who quickly understood my ramblings about a subject I know very little about! arranged an engineer to call out. Less than two hours later... all fixed! The guy that came out was friendly and very knowledgeable, sorted out more than we asked for. Highly recommended, I would not hesitate to use them again. Many thanks for a fantastic service.”

Helpful Report

Posted 4 years ago

“Prompt service and very helpful/polite engineer however the total price of my resolution was too expensive.”

Helpful Report

Posted 4 years ago

“Rip off. Paid for TV wall mounting and an aerial. Gave me a fixed wall bracket for a 32in tv (told me if fits a bigger tv). I told him it must as I am getting a bigger TV in a week and I can then hang the new one on the supplied bracket. Also, wires left dangling and no attempt to hide them. So lied. Then he told me that the wall mount installation would not show on the receipt as aerial force, would want to know why it was done so cheap, as they usually charge much more. So £240 quid for 6 screws in a cheap bracket and an aerial that local guys usually fit for £80 quid or so. No tidying or concealment of the wires. Bloke told me aerial force, we're expensive soon as he, walked in. Amateur expensive installation! Now need to pay someone else for the bigger bracket I was told I had fitted. Don't use!!”

Helpful Report

Posted 4 years ago

“Ripped of my parents - charged over £300 for an aerial that costs £18! Google aerial force rogue traders BBC program DONT USE THESE BANDITS! Aerials from £49 my ars*”

Helpful Report

Posted 4 years ago

“Used twice, both times excellent !! My only gripe is on the day the were due to come and fix a minor fault with my cctv they had fitted they rang to say they couldnt make it, and I taken the day off work for this !!!! Now I have to wait another week, other than that, all ok”

Helpful Report

Posted 4 years ago

“A very nice and helpful gentleman”

Helpful Report

Posted 4 years ago

“I havent had a service from this company but wanted to say what a wonderful decent driver who was behind my Learner driver daughter from Hastings to Brookland area around 5.20pm Wednesday. They kept a good distance and didnt behave aggressively as many people sadly do when you have L plates on. Just wanted to say Thank you to whoever they are!. Decent person and recognition needed to be given.”

Helpful Report

Posted 4 years ago

“Service was excellent, contacted via chat link, followed by telephone conversation and confirmation of service engineer arrival same day whilst outlining the service details. Engineer 'Ricky St John' arrive on time, well mannered and explained the whole process in rectifying the issue we had with our system.”

Helpful Report

Posted 4 years ago

“Excellent service job done within 2 hours of enquiry good price Mitchell was very polite and professional”

Helpful Report

Posted 4 years ago

“Exceptional service..... Completed web form at 6pm, received an email and call back within minutes, no obligation appointment booked next morning. Engineer who attended was very professional, polite, punctual and work was competitively priced and carried out on the spot, to a high professional standard.”

Helpful Report

Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews