Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was contacted today to say an engineer will be attending my property between 8am - 3pm Then was told until 6pm. In total I placed 4 calls to check an engineer was still coming and they reassured me that this was the case. I waited in all day and nobody has turned up. My aerial is currently having off over my daughter's bedroom my window which is at risk of being mashed due to the force of the wind I will NOT recommend this company. Too damn lie and unprofessional”

Helpful Report

Posted 4 years ago

“We phoned them on Saturday morning and arranged a Saturday afternoon visit but unfortunately due to storm they had to cancel but they made a new appointment for Monday morning. Arrived at 8-20 and job was completed in less than two hours. Cost £195 ,which included new dish and wiring and the engineer rebooted the satellite box Great job done and very professional and polite man”

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Posted 4 years ago

“Hi yuck response fixed problem Good engineer”

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Posted 4 years ago

“Excellent service given by Richard S, he explained in detail what needed to be done and was not at all pushy which I have noticed with other companies so I would have no problem recommending your firm.”

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Posted 4 years ago

“First class service and Mitchell the engineer was so polite and explained everything he did.”

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Posted 4 years ago

“Highly recommend Russell today done a good job even took all the old wires out.Would recommend the company good service.”

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Posted 4 years ago

“Adrian kept me informed of what work had to been and carried it out very efficiently nothing was too much trouble.”

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Posted 4 years ago

“A very helpful and knowledgeable man very impressed with his attitude and help with our problem.”

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Posted 4 years ago

“Turned up on time, sorted out a difficult technical problem most impressed”

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Posted 4 years ago

“Sky satellite got damaged in the wind and turned up next day to sort it. Polite, up front with costs, and was a quick job to swap over old for new. Really pleased with the quick service!”

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Posted 4 years ago

“Nice guy who was helpful and very efficient... very good service😊”

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Posted 4 years ago

“Turned up on time and removed old aerial. Polite engineer carried work efficient.”

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Posted 4 years ago

“Honest and fair price”

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Posted 4 years ago

“Someone has turned up to assess and give a quote but demanded a parking permit from me. Which I of course don't have. And has now refused to do the quote. Absolutely disgusting service. A total waste of my time. Never in my life have I had to provide a parking permit for a company vehicle. Vile attitude and shocking customer service. This man is not fit to work for your company. No apology for being late and then complete refusal for not finding somewhere adequate to park. Disgusting”

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Posted 4 years ago

“Someone has turned up to asses and give a quote but demanded a parking permit from me. Which I of course don't have. And has now refused to do the quote. Absolutely disgusting service. A total waste of my time. Never in my life have I had to provide a parking permit for a company vehicle. Vile attitude and shocking customer service. This man is not fit to work for your company. No apology for being late and then complete refusal for not finding somewhere adequate to park. Disgusting.”

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Posted 4 years ago

“Great quick and efficient service.”

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Posted 4 years ago

“Excellent service provided by engineer called Ritchie. Very professional and well mannered and carried out works very efficient and to total satisfaction.”

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Posted 4 years ago

“Shaun was fantastic and got here at very short notice. The aerial was very tricky to get to but he managed to take it down quickly and efficiently before it collapsed and did a lot of damage”

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Posted 4 years ago

“Nick was excellent and got everything sorted with great efficiency. Full marks for the service provided. Peter”

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Posted 4 years ago

“Quick responce.Good job.Good engineer.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews