Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service. Was upfront about fees and was quick to source a local engineer who came over that day and serviced the aerial.”

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Posted 7 years ago

“Leon was great very friendly and professional and a good laugh”

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Posted 7 years ago

“I think I have been deceived. I was charged £880 odd to have a dish installed, some cable run into my house and a TV fitted. I was told my did not work (although it was fine before). I provided the bracket. I am obtaining comparable quotes and will approach watchdog is necessary.”

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Posted 7 years ago

“We wanted the TV to work, Aerialforce did everything we asked so cannot ask for more. Guy was friendly and I got a call when he was on his way. Good service throughout.”

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Posted 7 years ago

“easy process nice guy no fuss”

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Posted 7 years ago

“Fab service, very friendly staff, excellent installation carried out at very short notice Thank you”

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Posted 7 years ago

“Arrived prompty. Friendly, helpful service.”

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Posted 7 years ago

“Very knowledgeable engineer, prompt and efficient service. Would highly recommend.”

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Posted 7 years ago

“Engineer turned up and tested output at some Tv points around the house, adjusted 1 set to receive signal from loft aerial. (Changed input from TV to DTV. Looked at outside aerial and said cables were rain weathered and aerial was only just in the dogital era. Recommended a solution, which seemed quite expensive but we had no real comparisons. Weather was bad by then with potential for lightning so booked work in for the following day, letting me know I could cancel if I wished after discussing with partner that evening. We decided to go ahead.... but engineer never returned and Aerial Force made no contact. Maybe they thought we had compared prices and expected we would find them to be more expensive than others and so didn't bother returning? Would definitely not recommend. I'll look for someone local or look for recommendations through friends.”

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Posted 7 years ago

“The cost I was told was twice the amount I was first told”

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Posted 7 years ago

“Fantastic service from the office and even better from the Installation engineer, great price to, would recommend highly.”

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Posted 7 years ago

“Quick Service, friendly team”

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Posted 7 years ago

“Really quick speedy, friendly service. Very simple and straightforward. Booked in in 2 minutes for next day service, even asked if I wanted same day service. Works perfectly well. However, was quoted £120 on the phone, ended up being £230 due to needing amplifiers etc so make sure you really investigate.”

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Posted 7 years ago

“Excellent response from my first phone call, Great work , and easy payment method”

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Posted 7 years ago

“Disappointed to be quoted one price over the phone only to be told it would cost double when the engineer arrived as they don't go on the roof for the price originally quoted (which is pretty bad for a company that does aerials!)”

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Posted 7 years ago

“Your engineer Dave Owens was very helpful, explaining the options very clearly. He was friendly and professional. Very happy with job and the attention to detail.”

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Posted 7 years ago

“Arrived on time. Very helpful with regard to choice of aerial, did a quick.fit very proffessionally. Very pleasant young man I now have a good picture Well done!”

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Posted 7 years ago

“Although the engineer Ben was very knowledgeable I thought the cost of the materials and labour was very excessive, (not Ben's fault). A 4 way splitter and fitting was £55 and a cable run of 30 foot and fitting was £65 when a splitter costs no more than £10 and cable no more than another £10 making a total of £100 labour for an hour! However I needed the work done so I paid the £120 plus VAT making a total o £144! I will not be using or recommending Aerialforce again.”

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Posted 7 years ago

“Friendly staff very pleasant people.Engineer was brilliant”

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Posted 7 years ago

“Prompt service and with a smile. Would highly recommend. Will definitely use again to have aerial extensions fitted into bedrooms.”

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Posted 7 years ago

Aerialforce is rated 4.0 based on 2,724 reviews