Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found Aerial force to be very professional, quick, and tidy! Michell was also friendly, and helpful.”

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Posted 4 years ago

“I phoned up what I thought was a local company and was told that an engineer would be with me the next day. No call and no show. The engineer eventually came 3 days later at 8pm. Using my remotes he re-tuned my TV to the correct transmitter which took all of 20 minutes. He then presented me with a bill for £70.80. Actually he did say £59 and then added, quietly, plus VAT. He couldn't take payment that night so received a phone call the next day from the office. I asked if they would adjust the charge as I felt that £70.80 was rather excessive. They wouldn't budge! I did argue that they should quote a price including VAT as this was very misleading. The job was OK, still having a slight problem, but their pricing does seem rather excessive. I would use a local guy in future.”

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Posted 4 years ago

“I think I was mislead I was quoted a price then when job was done it was mentioned about vat on top. I've no complaints with the job but if the price had been up front I definitely would have declined your service.”

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Posted 4 years ago

“I contacted Aerial Force this morning, then had a friendly, professional engineer arrive and fix the problem this afternoon, at a very reasonable price. Would definitely recommend.”

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Posted 4 years ago

“Very professional and friendly, considering it was a really windy day too. He would not go until we had the perfect picture. Top service highly recommend.”

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Posted 4 years ago

“Very professional service by both the installer and the company themselves who kept me up to date about what to expect. The installer was very polite and he explained exactly what he would be doing, I was thorough impressed from start to finish.”

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Posted 4 years ago

“Punctual, knowledgable and skilled technician. The new sky aerial was installed for the price arranged on the phone promptly and efficiently.”

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Posted 4 years ago

“Your engineer was punctual and very professional in his work and explained exactly how the fault was caused.I would recommend Arial Force without hesitation and.will certainly use them again”

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Posted 4 years ago

“Very good service and professional job by Mark would highly recommend”

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Posted 4 years ago

“The appointment was speedy and the service was delivered within 24 hours. The Engineer was very professional and efficient at delivering the service. I will always recommend ArielForce.”

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Posted 4 years ago

“A very efficient and quick service. Lee was my engineer, fabulous and thorough with instructions and explanations and self distancing. Extremely pleasant service from start to finish. Thanks Lee and Aerial Force.”

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Posted 4 years ago

“After much disappointing service from another company, contacted these guys. Prompt, professional, excellent service. Engineer Ashley was brilliant. Price was reasonable for requirements but service was outstanding. Would recommend to anyone”

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Posted 4 years ago

“Grate service you was very helpful and polite and explained things really well I would recommend him”

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Posted 4 years ago

“Customer service? what customer service. Rude and offensive. Engineer OK, A certain member of the office staff is in the wrong line of work. No customer service skills at all. Left my wife in tears with her attitude. Avoid them at all costs. Disgusting company.”

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Posted 4 years ago

“Very kind, helpful and tidy”

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Posted 4 years ago

“Next day appointment the engineer was very good ,explaining exactly what needed doing.kept to the coronavirus rules regarding masks etc”

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Posted 4 years ago

“Quick, super helpful and friendly. Fantastic service from my first phone call to the completion of the job.”

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Posted 4 years ago

“Wes was excellent efficient clean and tidy, price wise in my area much cheaper . I would Rate this company 5 stars, and Wes, himself pleasant and well mannered exactly what the Dr ordered”

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Posted 4 years ago

“Extremely good service from the installers. Really helpful and efficient. Overall the price is a little high but the service was great.”

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Posted 4 years ago

“Stuart turned up ahead of time and was excellent. Problems were not straightforward but he worked through them, explained everything so we could understand. He deserves a big brownie point!”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews