Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joke of an experience, just wanted an existing aerial splitting to reach a couple of rooms in the house, the installer turned up, horrible attitude, said he didn't want to do the job and for that reason he would charge is £400, shoved a paper quote in my hand and ran off.”

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Posted 4 years ago

“Promised they would come 3 days in a row never showed oh well them that lost out terrible service”

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Posted 4 years ago

“Tv moved from wall to a stand . and another one placed on a wall . Reece arrived spot on time .. asked what I needed . Explained what it would cost and would I like to go ahead . ? A fair price and Reece got to work. Friendly and super efficient x Job finished and an excellent job done . Thankyou x”

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Posted 4 years ago

“The 1 star is for the politeness of the call booking operator. Appointment arranged ok and told the installer would be with me by 6pm and would ring 1/2hr before arrival. At 5pm I received a call cancelling the installation and I would have to wait another 3 days. Not good enough especially having lost a day's pay waiting!!”

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Posted 4 years ago

“Terrible service terrible Ritter & terrible cost. I was robbed.”

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Posted 4 years ago

“Excellent service from enquiry to fitting. Scott did a great job in replacing our old aerial and was professional throughout wearing a mask and gloves whilst in the house. Would definitely recommend this company.”

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Posted 4 years ago

“Arial installation today in Harwich, excellent, polite, professional service. Would definitely recommend and use again”

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Posted 4 years ago

“Just had John Harris mount our 55" TV on our Living Room wall. Couldn't be happier with the work. Brilliant guy, very personable and nothing was too much trouble! He explained everything he would need to do the job and gave us a really good price so I was happy to have work done. Would recommend to anyone! Thank you.”

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Posted 4 years ago

“Booked for Saturday 31st October between 12 - 6pm !! Did not turn up - did not receive a call or text to let me know. Called and was told he would not be coming - rebooked in for Sunday between 8am - 1pm !! Still nothing !! No call no engineers !! Absolute shocking !! Customer service diabolical !! Useless !!!”

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Posted 4 years ago

“This is the first time I have used this company and I would thoroughly recommend them. They came out within the hour, solved the problem in half an hour and were very professional. It is a bit pricey but the job got done by people who knew what they were doing. Thank you.”

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Posted 4 years ago

“Service was rubbish fitter arrived a day late, the price was exorbitant £154 for an item £30. on Amazon £70 for engineer to call was told by Bailey a manager that the extra money was for a guarantee & it’s a waste of time asking for any refund you just get lied to. AVOID LIKE THE PLAGUE.”

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Posted 4 years ago

“I was promised a same day visit on Friday, at 4pm received a call to say they couldn’t visit but would reschedule for Saturday. At 3pm Saturday received a call again cancelling visit. Waited in 2 days. Call handler repeatedly talked over me. Promise high but fail to deliver. I’m curious that on the website they claim to have 4* plus reviews, but most of the reviews on here are 1*. Glad they let me down. Feel like I’ve had a lucky escape.”

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Posted 4 years ago

“Booked an installation the previous week. Agreed a day for the work and then get a call at 3pm to say they can't make it. I stayed in all day on Saturday. Waste of time. Will not rebook with them.”

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Posted 4 years ago

“Amazing! On a blowy, rainy day I called Aerial Force as an old, huge aerial had come away from my roof. Within 20 mins an engineer was at my door. 30 mins later the aerial was safely removed from the roof. No fuss, AMAZINGLY efficient and not too pricey. Recommended.”

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Posted 4 years ago

“absolute waste of time waited in all day and no one turned up. quite glad . Looking at the reviews.”

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Posted 4 years ago

“Called for a diagnostic, my 74 year old mother plugged the ariel into the wrong part, the engineer Gareth Simpson was in for no more than 2 minutes and charged £70.80 for a plug being put in the wrong socket! A bit shocking considering nothing needed to be fixed.”

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Posted 4 years ago

“Took half a day off of work. Was told the engineer would be out between 2 and 5pm. Said I'd get a call 30 minutes before arrival. Waited until 5pm, then I phoned them only to be told that the engineer had been running late and was on his way home.told the operator I was very unhappy and the only response I got when I told him our house was empty so sat on the floor cold for over 3 hours was ooh never mind, I'm sorry, do you want me to book you in for another day. Of course I didn't book them again.”

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Posted 4 years ago

“Dishonest. Do not use.”

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Posted 4 years ago

“Rip off company. Do not use”

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Posted 4 years ago

“Under NO circumstances should you use Aerialforce. They charge way over the average price for the job. Avoid.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews