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Aerialforce Reviews

4.0 Rating 2,724 Reviews
76 %
of reviewers recommend Aerialforce
4.0
Based on 2,724 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Aerialforce Reviews
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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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I was very impressed with Ashley. Very clear and concise on what he could do and what was the cost. Due to the drilling that was needed there was mess and fair play he quickly cleared this up. He has good interpersonal skills and can recommend.
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Posted 6 years ago
Very rapid and efficient service and Darren Smith polite and explained problem and options and costs well.
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Posted 6 years ago
nice to have someone who knows what their doing,great service would use again
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Posted 6 years ago
friendly and efficient service
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Posted 6 years ago
Arrival between 8.00am & 12.00pm didn't happen, was told they would be there in the afternoon, I called several times to hear they were running behind still, finally at 5.30pm I called again when they said "Oh didn't you get the message? He's not coming today" So I waited all day & no show. I booked again for next day hoping they'd redeem themselves, between 11.00am & 6.00pm I was told, around 12.00 he showed up & it cost me 58.80 Inc VAT to return TV to different ariel!
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Posted 6 years ago
I contacted Arielforce by email. They were very prompt in getting back to me to book an engineer to call to give an estimate. The engineer arrived promptly, explained what I needed and took time to explain the details. I was very impressed and pleased with service. I would have given 5 stars but they were let down by the lady who called to remind me of the appointment. I found her message rude and clipped and did not match the rest of my experience with Arielforce.
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Posted 6 years ago
Very poor engineer said he was returning to finish the job Not seen him on Tuesday Very poor value at £250 Not happy at all don’t recommend to anyone Company not customer focussed at all onlywant money for nothing
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Posted 6 years ago
Did not work at all no reception !
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Posted 6 years ago
Really quick service, they did all the work straight away the day after I had enquired and my engineer was really helpful. Would definitely recommend.
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Posted 6 years ago
Good prompt service. If a little expensive
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Posted 6 years ago
A quick and reliable service , Steve Clooney (no relation) was excellent, nothing was too much trouble. .
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Posted 6 years ago
Although the engineer who attended us was competent, the overall service was extremely poor. We paid £60 for a 2 minute diagnosis that the aerial was no good with the promise that someone would get back to us with a solution of replacement. Still waiting to hear... since 31st July 2018.
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Posted 6 years ago
Did not show for pre-arranged slot to quote for fitting a TV twice, called after the second time under the presumption that I would still want to use their services. When the engineer arrived and provided with a quote, felt that the quote was far too hire in comparison to competitors. Will not be using.
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Posted 6 years ago
Really really impressed with the service from Aerialforce. Sky refused to install my dish where I wanted it and would not go in my loft to connect the cables (pathetic service) so we called Aerialforce at around 10am. Within a couple of hours, an Aerialforce engineer arrived and he couldn’t have been more helpful. He installed the dish exactly where I wanted and spent time in the loft connecting the cabling in the ridiculously hot weather!! Thanks so much guys, will certain use you again when Sky tell me they can’t be bothered to perform an installation at my next house!
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Posted 6 years ago
Sub standard work. Left all their rubbish in my father's front garden who now has to pay to get it removed. Very unhelpful when I contacted them. Also overpriced. Plenty of other Aerial company's I suggest you use one those. Avoid at all costs
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Posted 6 years ago
Was a very good service and the engineer went out of his way to help and correct the signal.very pleased
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Posted 6 years ago
Did not turn on the day when needed most but once they were onsite, fantastic job. Professional
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Posted 6 years ago
I contacted aerialforce on the 24th July and was told a technician would be with me before 6pm. At 6pm I still hadn’t seen any technician and when I contacted aerial force online via their chat system as soon as it turned 6pm they cut me off. I then rang and got cut off. I called again and after they took my details they said they would get back to me. 30mins later and still no response. I would go elsewhere as I don’t rate this company one bit. I would give them a zero rating if possible.
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Posted 6 years ago
We were very impressed with your representative Gary who quickly diagnosed the problem and took us through why we were getting the fault. We had had an hour long telephone conversation with Sony helpline who did not pick up that our fault was quite straightforward and was something we were doing wrong but would never have worked this out ourselves. So we were very pleased with his prompt attendance, courteous action and if the fault happens again, we now know how to correct it. We would have no hesitation in recommending your company. Thank you
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Posted 6 years ago
Had ash come and fit my aerial today top lad phoned to let me know he was on his way. Great job will recommend
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Posted 6 years ago
Aerialforce is rated 4.0 based on 2,724 reviews