Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fitting itself was good but we were charged twice what we expected and waited in two days before the engineer arrived on the 3rd attempt. He also cut the plug off our existing TV, which is in perfect working order, and didn't repair this for us.”

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Posted 4 years ago

“Unreal. Pressure selling at its best. £49 diagnostic was to look at cable for 5 seconds. decide it was probably water damaged. Go up roof to check bring aerial down without my permission to tell me i needed a whole new system at 360 + vat. Told him no he still charged me £82 as he had took aerial down already. What he didnt realise is that i looked him up while on roof as i had feeling, and he and this whole firm have been on rouge traders 3 times. Dont use at all ever. Not one diagnostic test was done at all. It was just a con to get me pay 3 times as much as it will actually cost me. Wish Matt Allwright was with next door filming.”

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Posted 4 years ago

“Had a new aerial fitted today, they were here when they said they would be Richard the fitter was polite and efficient set up tv's would recommend to anyone”

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Posted 4 years ago

“Great service! I didn't phone until 3pm, the new satalite dish was fitted efficiently and all working by 5.30pm by Russell. Very pleased Jan from Rowlands Castle.”

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Posted 4 years ago

“For 3 days on the trot, I have requested an engineer to come and quote for some work. Each day I am given an overall time slot that they will come within, and each day they are a no show. Each day I book another slot and each day again they do not come. They do not warn me of not coming. They simply don’t come. I’m self-employed and am losing lots of income over this shoddy service.”

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Posted 4 years ago

“Excellent service...Would recommend this...”

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Posted 4 years ago

“Arial put up twice did not last 3 days then charged to take down as it was hanging by cable ties”

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Posted 4 years ago

“First class job. I would use these again. No problems.”

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Posted 4 years ago

“Couldn't have been simpler. The advice was clear, and it was all fitted on the day, despite the weather! Lee Pate was excellent - very friendly, professional and knowledgeable, got the job done well, tidied up, and checked it all worked. Would highly recommend.”

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Posted 4 years ago

“Hopeless. Waited in 5 hrs for same day appointment only to be told 30 minutes before end of appointment window that they could not make it. Same happened next day. Satisfaction guaranteed - you must be joking”

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Posted 4 years ago

“Excellent service well mannered polite on time fixed problems quickly good value for money which wad all explained prior to undertaking work”

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Posted 4 years ago

“Overall experience was great In sorting out our TV aerial. The engineer arrived 3hrs after initial call was made, a good price for the repair itself, quick and friendly service by the engineer himself. Would highly recommend.”

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Posted 4 years ago

“Bob sorted our aeiral connection problems to our TV quickly and efficiently and took the time to show and explain to me what he had done. Excellent.”

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Posted 4 years ago

“Very pleasant guy”

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Posted 4 years ago

“Engineer was brilliant, friendly and very professional”

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Posted 4 years ago

“Ash did a quick great job fitting in my rooftop areil”

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Posted 4 years ago

“Matthew has just installed a new aerial for me. Also sorted out some problems I had with setting up a humax box. Lovely man excellent service thank you”

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Posted 4 years ago

“Very good sorted out aerial. Came in the times we were given. Very good would use them again.”

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Posted 4 years ago

“Fantastic customer service all round ,- came same day - Mitchell is a warm friendly efficient professional and a fabulous ambassador for Aerialforce - he defo deserves a payrise!!!!😀😀😀😀😀”

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Posted 4 years ago

“Excellent service form an expert technician.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews