Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service around. On arrival technician had a glossy page of all the aerials available plus prices which was easy to understand. Technician was very helpful and carried out his job in a very professionally manner. Well sone!”

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Posted 5 years ago

“Good and prompt service. Satisfactory work.”

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Posted 5 years ago

“Excellent customer service, kept me informed as to what was happening.Engineer performed a great job, quickly and professionally.”

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Posted 5 years ago

“Excellent all round service in doing what they promise.”

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Posted 5 years ago

“What went wrong what a joke they don’t turn up ,told me 9am on a Tuesday it’s thursday now PM and they still have not arrive , what makes it worse I tried to get this job done last year with them they are absolutely rubbish , lost a contract waiting in for them and missed a meeting because of their incompetence thanks very much Steer clear folks and go local”

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Posted 5 years ago

“I contacted Aerail Force and asked if they covered our area, they confirmed that they did. They made 4 appointments and we waited in on each occasion and received a phone call stating they had been held up on another job and made another date. Eventually, they stated they did not cover our area, claiming this decision had just been made”

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Posted 5 years ago

“My malicious brother cut the aerial wire at 11:30 this morning. I arranged a same day engineer online and he was here within a couple of hours. He erected a new aerial and installed a splitter for 2 rooms. He was friendly & polite. I highly recommend Aerial Force and Andy Stevens, the engineer. Thank you so much Andy! Excellent service.”

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Posted 5 years ago

“WHAT A JOKE THIS COMPANY IS ,,, BOOKED EM TWICE TO COME GIVE US A PRICE / FIT US A TV AERIAL AND TWICE THEYVE LET US DOWN AFTER STAYING IN BOTH DAYS , HES ON HIS WAY , HES STUCK IN TRAFFIC, HES BROKEN DOWN,, WHICH WAS IT , MAY BE ALL THREE LOL,, LADY ON FONE WAS RUDE AND MAY HAVE WELL TOLD ME TO F436 OFF,, STAY CLEAR , READ THE SO CALLED COMPAMYS HISTORY AND STICK WITH YOUR LOCAL GUY WHO WILL TURN UP AND BE HAPPY TO GET A WAGE .. STAY CLEAR .COM”

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Posted 6 years ago

“Aerial Force promised to be here between 8am and 12pm, no phone call, I phoned them to find out what was going on and they said they were on their way, they said they called me and left no message, I called the number back after 2 minutes and they moved my slot to 18.00, terrible customer service.So annoying when companys promise you the earth and dont deliver, DONT BOTHER WITH THEM”

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Posted 6 years ago

“Good, efficient service. Shaun Saward was really good at explaining everything to me and even did a diagram to help me.”

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Posted 6 years ago

“First class service,arrived on time as per phone call, did a very good job fixing the aerial, and then explained all the working. The engineer doing the job was polite, and did a first rate job.I would recommend them to my friends without any worry.”

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Posted 6 years ago

“The man that came out to me was polite and sorted the problem very fast. If I have a problem again I would will not hesitate to contact Aeralforce.”

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Posted 6 years ago

“The guy that came out was Ricky St. John, he done an absolute brilliant job , very neat work, even put newspaper underneath where he was drilling, worked quick and every time he came in from outside he took his boots off. Very happy with work done .”

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Posted 6 years ago

“The work and engineer were good, but I arranged for the work to be done in the afternoon and he came in the morning. This meant receiving calls and text at a very inconvenient time.”

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Posted 6 years ago

“Although a prompt service and satisfactory outcome the charges added to the call out charge were very exaggerated and when I asked for further details to substantiate I was not given any. A part tgat may only cost 30 pounds was charged out at 90 pounds Beware”

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Posted 6 years ago

“Stuart kept in touch and worked to my time schedule ( just got out of hospital so mornings not good). Very friendly and got on with the job during the day. He took time to explain how the system works and confirmed I could contact him or head office if I needed any help. The equipment gives a very good picture. Overall I am very impressed”

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Posted 6 years ago

“I cannot fault the work carried out by the engineer. But, having booked a visit several days in advance, I was not impressed when it took another two days to get an engineer here! They put it down to an incorrect telephone number on their system which I cannot dispute but the admin side of things needs improvement.”

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Posted 6 years ago

“Very expensive. Charged a £130 for a 5 minute job to fit a new LMB costing £13.50.”

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Posted 6 years ago

“excellent service and nice delivery and installers”

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Posted 6 years ago

“Really helpful, friendly bloke. All sorted! Thank you”

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Posted 6 years ago

Aerialforce is rated 4.0 based on 2,724 reviews