Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, speedy and efficient. Would highly recommend!”

Helpful Report

Posted 4 years ago

“Called up this Saturday afternoon hoping that an engineer might be available tomorrow. Fortunately, I was told that an engineer could come this afternoon. Less than an hour later, an engineer called to say that he would be around in 45minutes. After 40 minutes the engineer called again to apologise that he would be 10 minutes late BUT he did turn up on time and he solved my aerial problem very quickly. Neat and tidy and he could not have been nicer. Great company and I recommend them very highly. Fantastic service!!”

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Posted 4 years ago

“Booked a week ago on a Saturday.. turned up in dark and couldn’t do the job.. changed it to Monday and got phoned to say couldn’t make it. Rebooked first following Saturday.. had to ring twice., told they coming., second time the said he running late and we were next in line. Over 3 hours later still not turned up. No phone call no apology. I’d avoid like the plague if I was you. Obviously booking too many jobs and can’t handle it. Going elsewhere to get it done”

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Posted 4 years ago

“Useless could not stick to time slot never even got a call to say running late so if you enjoy sitting in all day waiting for someone that's not turning then they are your people”

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Posted 4 years ago

“Very polite helpful engineer, took great trouble to explain what was needed and proceeded to carry out necessary work quickly and very efficiently”

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Posted 4 years ago

“Quick response. Very helpful, expert, friendly engineer, solved problem quickly and provided further information when asked. Not cheap, but worth the price.”

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Posted 4 years ago

“The engineer was very helpful and fixed the issue no complaints at all”

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Posted 4 years ago

“Really good service and very helpful”

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Posted 4 years ago

“Your operative was punctual, extremely polite and very knowledgeable. He solved my problem and worked efficiently and his work was very neat too. I will definitely recommend your company. Thank you.”

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Posted 4 years ago

“Aerial renew plus pole and ties. After couple days wife etc said picture not as it was with old aerial. Contacted company and told call out charge applied. Came out and renewed existing booster and pictured good. Cost me a call out the parts and labour. Not happy but paid. Tv now good. Should have been all done in previous visit.”

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Posted 4 years ago

“Both the engineer who attended and the office staff were excellent. Answered my email very quickly and booked appt next day as I requested. Engineer was very polite and friendly and did an excellent job. Will use again.”

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Posted 4 years ago

“Same as the prior review, booked in an appointment for 10-4pm, hadn’t turned up by 17:15 so I called them. They told me then that the engineer wasn’t going to come and they would call us...no apology offered. I explained this wasn’t good enough, found someone else to do the job.”

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Posted 4 years ago

“Had an appointment for yesterday failed to keep, when I phoned no apology reschedule for today. Guess what no show again- no phone call or apology. Office staff rude and unhelpful. Will find another company.”

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Posted 4 years ago

“The engineer was very good, but I do think that the prices are too high. £49.95 For the original diagnosis then was told to fix the problem was £149 + vat which I thought was the total amount, not on top of the £49.95 initial fee. £237 to put a couple of connections on and 15 mins work, very expensive.”

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Posted 4 years ago

“The young man was very pleasant he was thorougher and left my house very tidy I was very pleased with him and his work”

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Posted 4 years ago

“The fitter arrived when advised and removed the broken aerial in a very few minutes. The quoted price was fair”

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Posted 4 years ago

“Friendly quick service. Price is reasonable.”

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Posted 4 years ago

“Really happy”

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Posted 4 years ago

“He was very nice very helpful and explained everything to us top guy defo have him again”

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Posted 4 years ago

“I had 2 aerials and a splitter sending 5 cables into different rooms. One of the aerials had broken away in the gales leaving a loose cable which was leaking rain into a bedroom. Kevin arrived at 6.15 and, although it was dark and kept raining he spent three hours putting up a new aerial and splitter and getting rid of old rotting cables. He was brilliant.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews