Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician who came out was brilliant and I can't fault the service he gave and I would give him five stars. However my first appointment was cancelled and was re arranged for the next morning but even then the technician did not arrive until 3pm. I felt I was kept hanging around for two days and that is not good service and meant I had to cancel other plans I had this part of the service I would rate poor so overall I can only give 3 stars and that's a shame considering the friendly polite service from the technician.”

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Posted 7 years ago

“Quick appointment arranged, phoned to confirm and engineer arrived on time. James checked present aerial and showed me the results and recommended a new mast and aerial which was fitted in good time. This improved my reception a hundred percent with picture to match. Job done.”

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Posted 7 years ago

“Excellent service throughout. Quick response and actions. Very professional and I now engineer who gave an extremely good service at a sensible cost in good time.”

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Posted 7 years ago

“It was very expensive for the job done.”

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Posted 7 years ago

“Well kind of but the picture on my tv pixelates from time to time what’s causing that ,plus he made a hole on the outside stair to secure the ladder ,I’m quite happy about (health & safety and all that but didn’t fill in the hole after . I had to sign 2 papers only realising later you don’t give a gaurentee.”

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Posted 7 years ago

“We came home from a Christmas break to find our TV aerial had broken from the chimney. We rang Aerialforce who said that someone would come to fix it on the next day which was a Saturday. A pleasant young man arrived on Saturday morning and fixed the aerial for us very quickly. Good service”

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Posted 7 years ago

“Excellent service, very prompt. A very happy customer”

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Posted 7 years ago

“Wayne delivered excellent service, great communication and was friendly and efficient.”

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Posted 7 years ago

“From phone call to installation took 2hrs. Professional polite installer. Could not ask for more”

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Posted 7 years ago

“John Harris was the gentle man that sorted everything out and I'm ever so grateful.I called and needed my TV sorted ASAP as I had called another company and they messed me about .I had then called this company and they were there in 45 min if that .They were quick and professional. Thank you mad my nan happy she got here tv back. Regards samantha”

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Posted 7 years ago

“Excellent service from start to finish”

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Posted 7 years ago

“the aerial engineer arrived on time and did everything efficiently. the cost was more than the quote that i got over the phone but it included removing old aerial and repositioning new one. averall pleased with the sevice i received, would i use them again yes.”

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Posted 7 years ago

“Very polite on the phone. The gentleman that came round was very polite and efficient.”

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Posted 7 years ago

“Really knowledgeable, professional, courteous engineer who solved the issue with ease. Explained every step to keep us in the loop of his progress”

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Posted 7 years ago

“Engineer came the day before the schedule date. Very quick job was well done, very smooth and very happy. thanks”

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Posted 7 years ago

“Tom the installer was punctual, professional, clear on pricing and did a very good job.”

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Posted 7 years ago

“They were prompt ( next day ) despite it being 20 th of December . The repair engineer was friendly and informative and the price was competitive. The engineer checked with me that I still wanted the work done, and payment by telephone was e”

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Posted 7 years ago

“Very professional team, they solved my problem in less than 24 hours”

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Posted 7 years ago

“Very good fast service Engineer superb”

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Posted 7 years ago

“On time. Helpful, friendly and kept to the amount quoted over the phone.”

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Posted 7 years ago

Aerialforce is rated 4.0 based on 2,724 reviews