Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really professional service. Only dropped one star as they had to cancel two appointments before making the third. Installer was friendly and presented the quote well and didn't pressure me into a sale at all. He even offered to leave the quote with me to think about. I was happy with the price though so got the work (replacement aerial) done at the same time. Took about an hour in total and the tv signal is showing up at 100% now.”

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Posted 4 years ago

“Awful service and wasted our whole weekend. Arranged to visit for a quote Saturday morning 11am. 4pm called and said they had ran out of time and could they come Sunday between 1pm and 6pm. We agreed as wanted the job done but Sunday was a no show too. With a 1 second drop call as mentioned from them above. Wouldn't recommend this company at all. Complete failure of a business.”

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Posted 4 years ago

“Answered our e mail enquiry via a phone call really quickly. The lady was very efficient and booked us in for the following day. The engineer , Mitchell was on time, did an assessment and then did the job there and then. Very professional job , obvious he took pride in his workmanship. It is probably a bit steeper on pricing that your one man and a van but I think it was worth it for the quick service , professional job done and the 12 months warranty.”

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Posted 4 years ago

“Steve Guthrie came to my house today to install a new Aerial and fit and mount a new television among other things. Punctual and professional throughout. Gave us a great service and everything now works really well. Many thanks Steve.”

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Posted 4 years ago

“Filled in online form with full details of requirement to replace a small dipole aerial used for weather satellite reception - all hardware supplied by me and feeder cable in place already. Omnidirectional, so no testing required. They doubled their original quote when their engineer declared it was a ‘specialised’ job. What part of tightening two mast clamps required a specialist I don’t know! Smells like a rip off.”

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Posted 4 years ago

“Terrible service never turned up. Said they would next day. Once again didn’t. Rang for half a second on 2nd day from withheld number. Obviously deliberate to show call had been logged. But a deliberate ploy and no show again. Rang back centre told lady I have had a one second ring from withheld number. She replied telling me that was him but he was unable to reach you. He won’t reach anyone if he hangs up as soon as it connects. The phone was in my hand. So to let us down once and then lie and let us down again has done us a favour. God knows what lies he would have said about the price ! Such a shame as lady taking calls was lovely , but totally let down by workers that are absolutely unreliable and tell lies that a five year old could see through.”

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Posted 4 years ago

“Worst service ever!! You book the TV mounting for a particular date, wait for them all day as they tell you they will ring 30 min before coming and YOU HAVE TO BE AT HOME and after all day of waiting they call to tell you they're not coming as they're really busy and they're really sorry for keeping you waiting all day for nothing!!! Just one awful experience!!”

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Posted 4 years ago

“The job I booked this company to do (a simple replacement/repair to a tv aerial cable) wasn't done. Conned into paying extra for a device that wasn't necessary. Customer services very unhelpful when contacted about original job not being carried out. Ended up doing the repair to the cable ourselves. Now £141.60 poorer!! Very very disappointed would not recommend.”

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Posted 4 years ago

“The advert stated no call out fees!! £69.00 + VAT, was charged just for the knock on the door. The engineer replaced two sky dish connectors, cost approx. £1.00 and it took him 10 minutes. The final bill came to £100.00, for 10 minutes work. I have to work a day and a half, hard graft, to earn this kind of money. Talk about Rip Off Britain.”

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Posted 4 years ago

“Good afternoon, I would like to say a big thanks to Mitchell who attend Croftwood today to carry out the work. He has done an amazing job, very friendly and very respectful would recommend Mitchell to whoever needs aerial work. Thanks again Cheryl - Manager”

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Posted 4 years ago

“Efficient.friendly and helpful”

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Posted 4 years ago

“Excellent prompt service. Telephoned. Came out next morning. Phoned first to say would be there in 20 minutes. Martin was very helpful, friendly, work was done quickly. Explained everything clearly. Wouldnt hesitate to use this company again. Thanks everyone. Especially Martin Coyle x”

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Posted 4 years ago

“Excellent friendly service at a great price would highly recommend”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“Fantastic service quick and reliable”

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Posted 4 years ago

“Getting a same day service for anything is spectacular so I was surprised when having my TV fitted to the wall was something that was genuinely provided. Lovely chap turned up, quoted, I accepted the quote, work begun. An hour later he was gone. Seriously faultless service. D”

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Posted 4 years ago

“Excellent service from Tom - quick response and job done on sane day. Highly recommended”

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Posted 4 years ago

“So far very good service,fast and reliable, very good quality services.”

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Posted 4 years ago

“excellent service would recommend...the engineer who fitted my aerial was excellent”

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Posted 4 years ago

“Thank you. Such excellent prompt service. Very very nice man that came to sort aerial for my bedbound neighbour. Would absolutely recommend Aerial Force.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews