Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They mounted my TV on the well. Took their recommendations about the hight at which the TV should be and the kind of mount that needs to be put. Super professional.”

Helpful Report

Posted 4 years ago

“Very expensive but needed work done quick. Poor job (satellite dish install) on static caravan. Nasty holes in caravan, not sealed one screw went straight through into a bedroom cupboard. Tried to get them back to look at it and discuss options. Waited all day for engineer despite 5 phone calls no one came. Appalling service. Could have done it better myself.”

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Posted 4 years ago

“installed equipment worth £100 dish and small free-view box and charged a pensioner £400 for installation and equipment - work is ok but the price is 2x what other companies charge - shameful i would not recommend this company for the average household”

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Posted 4 years ago

“Very professional engineer who explained costings option in detail they are not the cheapest but there standards of work are exceptional. Would highly recommend”

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Posted 4 years ago

“Absolutely disgusting company, was told on the fone £85+vat ,when they came told us £85+vat per hour they said the person quoted us on the fone was training fair enough ,we was then quoted a price to supply and fit cctv we denied the quote and said thanks for coming ,to then Have so called manager fone me on private number with a load of abuse reporting them to trade standards. Rouge traders.no customer service at all be careful.”

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Posted 4 years ago

“Excellent workmanship good price for work done. I will recommend Aerial Force any time. Keep up the good work Angelina and Mo NMRK”

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Posted 4 years ago

“Waited all day from 8 am to 5 pm for phone call, and work to be done, and nothing, I know I really have to wait to 6 pm but come on so I have got in touch with a firm near to me, should have done it sooner. Never again.”

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Posted 4 years ago

“I was advised, engineer will give me free quote and if he can, he will adjust/repeat my sat for 70ish pounds. However, engineer wasn't able to fix the problem, at the end he stated I have too small dish (he should tell me that before he started job) and for that information he charged be 55 pounds. I think that is scam company. Apart that, new dish plus installation will cost just under 300£, any local engineers will charge for same job just under 100 pounds. Overpriced, unprofessional and they charge for nothing.”

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Posted 4 years ago

“Aerial force over charged a customer we work for that work that quite clearly wasn't needed. Be warned there a shady bunch.”

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Posted 4 years ago

“Called Ass in the morning was round in the aftrrnoon, new aerial fitted and Tv working fine. Absouloutly brilliant service. Thankyou so much Mark. Definately recommed you. 👍”

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Posted 4 years ago

“Been let down 3 times now on a engineer coming out to quote and install a new cctv insulation on a commercial building. have used before for the tv and was good just taking this as your staff are not up for the job. this would of been at min 16 cameras needed but been let down 3 times now moving on with a quote from another supplier”

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Posted 4 years ago

“Aerial force came to remove the old tv aerial on the roof. Engineer Scott was excellent and did the job in approximately 20 minutes. He was very polite and friendly. The down side is that they are expensive. I was told £59+vat on the phone but because there were 4 smaller aerials on one pole the price doubled.”

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Posted 4 years ago

“phoned office Saturday lunch time with enquiry. engineer (Chris Thomas) arrived Monday afternoon; explained options and sighting for free-sat dish. within an hour, everything installed and working. no mess, helpful and pleasant manners. cannot fault anything.”

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Posted 4 years ago

“Very expensive, costs relayed to customer not very transparent. Definitely would not recommend”

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Posted 4 years ago

“Really brilliant service at a really reasonable rate. Wouldn’t hesitate to use them again. Anthony was particularly brilliant!”

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Posted 4 years ago

“Phoned this company on Friday . The next day this chap Stuart came out. Very polite and very professional. Sorted my sky out within an hour. Signal is the best I have had . Highly recommended this company. Thanks Stuart”

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Posted 4 years ago

“Attempted robbery? You decide ... Had a quote from them for moving a satellite dish 20 feet to the side of the building .... £589 ... and this was with discount. I don’t think they are to be trusted!!!”

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Posted 4 years ago

“Fast and friendly service. The engineer (Chris) was very helpful and went the extra mile.”

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Posted 4 years ago

“Super quick service very efficient. Thanks no more rattling of Ariel and no more birds using it to sit on. Thanks Barbara”

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Posted 4 years ago

“An excellent job.Very fast and reliable.Good service.Would use again.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews