Aery Living have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I love all of Aery products. Lovely long lasting scents at a fair price and excellent customer service.
”
- Michelle
“
I have just received good vibes scented candle gorgeous it is a gift for a friend Not sure now may have to keep it. Such a good size and price thank you
”
- Gail Eccles
“
Really lovely candles. They’re a little bit of luxury without the huge price tag. They last ages, smell gorgeous and burn cleanly.
”
- Louise Hardwick
“
I purchased the Wonderland fragrance oil set as a birthday gift. The item is beautifully presented and packaged and the fragrances are gorgeous! The customer service is also exemplary; when I experienced a delay in the delivery of my package, a replacement was sent which I received the next day thanks to Sarah who is an absolute superstar!!
”
- Lorraine
“
Had some confusion with delivery address at first, after a couple of emails & a 'phone message things were soon put right by Hattie. Very professional & pleasant. Thank you
”
- CHRISTINE O'BRIEN
“
Smells amazing, quality product, swift delivery - highly recommended!
”
- Anonymous
“
I never received the products or any response to my email, chasing these products - please refund me in full and confirm once this has been done- Christmas is long gone and they were a Christmas present
”
- Rachel Naylor
“
I love the style of Aery candles.
The smells are divine. Customer service 10/10. Thank you
”
- Nikki Hibbins
“
I love all of Aery products. Lovely long lasting scents at a fair price and excellent customer service.
”
- Michelle
“
I purchased the Wonderland fragrance oil set as a birthday gift. The item is beautifully presented and packaged and the fragrances are gorgeous! The customer service is also exemplary; when I experienced a delay in the delivery of my package, a replacement was sent which I received the next day thanks to Sarah who is an absolute superstar!!
”
- Lorraine
