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Aery Living Reviews

4.7 Rating 334 Reviews
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Happiness Grade
Read Aery Living Reviews

About Aery Living:

Feel-good fragrance designed for you and your home. Providing you the tools to wind down the right way through life's simple pleasures.

- 100% Vegan and cruelty-free
- Made in the UK
- One tree planted for every product sold online
- 100% plant-based wax

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Customer Service - Good

95.24%
Industry Average
I love the style of Aery candles. The smells are divine. Customer service 10/10. Thank you
posted 3 weeks ago - Nikki Hibbins
I love all of Aery products. Lovely long lasting scents at a fair price and excellent customer service.
posted 3 weeks ago - Michelle
I purchased the Wonderland fragrance oil set as a birthday gift. The item is beautifully presented and packaged and the fragrances are gorgeous! The customer service is also exemplary; when I experienced a delay in the delivery of my package, a replacement was sent which I received the next day thanks to Sarah who is an absolute superstar!!
posted 3 weeks ago - Lorraine
The products are divine. I always struggle to find a diffuser I can actually smell in a large room and this is the best I hade found. All the scents are beautiful and candle bur great. I had an issue with a damaged diffuser and the customer service was great.They have a number you can actually speak to someone on and they sent me a new one straight away.
posted 1 month ago - Katie Allen
I received excellent customer service regarding my first order from Aery. The team were great to deal with and speedy to respond. I ordered two diffusers and they smell wonderful, great quality and easy to use. I will definitely order from this company again. I found them through a recommendation from a friend’s Interior designer and when I entered her new house it smelt like a luxury hotel and I’m now enjoying the same.
posted 1 month ago - Anonymous
Amazing customer service - very speedy and efficient.
posted 1 month ago - Natalie Barso
Beautiful products, not just the scents but the candle holders themselves too. Great customer service. I will definitely be buying more.
posted 1 month ago - Tom Penfare
Extremely helpful customer service, helping me when the missing part of the product was not their fault. Speedy and very positive. This is how customer service is done - thank you!
posted 2 months ago - Rhiannon
Really efficient service that allows the customer to make ‘ some ‘ ethical shopping choices. Brilliant.
posted 2 months ago - Beverly Bowden
Delighted with the service received from Aery. Having bought some Aery candles previously, I knew what to expect in terms of quality, but the customer service was really good, and delivery was prompt- less than 48 hours after purchasing, my parcel arrived at my door. One happy customer!
posted 3 months ago - Anonymous