“
Very helpful customer service - so pleased with my Winter Thyme candles. No cheap nasties, quality product with a beautiful, joyful fragrance, ideal to burn by the woodstove in the evenings.
”
posted 1 month ago
- Stella T
“
Very easy to contact customer service in the event of an issue-they are very helpful and I will be ordering again.
”
posted 1 month ago
- Anonymous
“
I love the style of Aery candles.
The smells are divine. Customer service 10/10. Thank you
”
posted 2 months ago
- Nikki Hibbins
“
I love all of Aery products. Lovely long lasting scents at a fair price and excellent customer service.
”
posted 2 months ago
- Michelle
“
I purchased the Wonderland fragrance oil set as a birthday gift. The item is beautifully presented and packaged and the fragrances are gorgeous! The customer service is also exemplary; when I experienced a delay in the delivery of my package, a replacement was sent which I received the next day thanks to Sarah who is an absolute superstar!!
”
posted 2 months ago
- Lorraine
“
The products are divine. I always struggle to find a diffuser I can actually smell in a large room and this is the best I hade found. All the scents are beautiful and candle bur great. I had an issue with a damaged diffuser and the customer service was great.They
have a number you can actually speak to someone on and they sent me a new one straight away.
”
posted 3 months ago
- Katie Allen
“
I received excellent customer service regarding my first order from Aery. The team were great to deal with and speedy to respond.
I ordered two diffusers and they smell wonderful, great quality and easy to use. I will definitely order from this company again.
I found them through a recommendation from a friend’s Interior designer and when I entered her new house it smelt like a luxury hotel and I’m now enjoying the same.
”
posted 3 months ago
- Anonymous
“
Amazing customer service - very speedy and efficient.
”
posted 3 months ago
- Natalie Barso
“
Beautiful products, not just the scents but the candle holders themselves too.
Great customer service. I will definitely be buying more.
”
posted 3 months ago
- Tom Penfare
“
Extremely helpful customer service, helping me when the missing part of the product was not their fault. Speedy and very positive. This is how customer service is done - thank you!
”
posted 4 months ago
- Rhiannon
