“I ordered and paid for a graphic card but gotten a call telling me the listing is for a different product. I wanted a refund and was told this will take 10 days but there is no confirmation or email replied on this, total silence! It seems like this company no one know what they are selling or know the pricing of the products if you walk into their shop.”
“Service is excellent, but due to scheduling conflicts i had to cancel my order(arranged for a 2060 due to a lack of order updates) , with that said Zac provided very timely and prompt response in cancelling the order.”
“your pricing is great. Cheaper than other shops that I know. Great Job. However, The delivery time could be improved. I bought two times and both arrived 7+ days later. For Local Delivery in Singapore this is quite slow).”
“Awesome techyard delivery as promise item received in good as order im happy to buy again here in future awesome service they had....thanks techyard...”
“The service was EXCELLENT. I was afraid that i would not be able to collect the package as I was heading out of Singapore. So I emailed them and got a reply very fast from Preston saying that he has requested for my item to be delivered either that night or the next day, and they really stocked to their word!!! Many thanks to Preston and the delivery team for making this possible! Might just be the best customer service that I have experienced in my life!!šš»š«””
“Great site. Good deals. Prompt delivery. Great support response rate. Only downside being the delivery hours stretching to 11:30pm.
Iād like it down to 9pm latest.”
“Great website to purchase all PC components with fair pricing! However the website can be further improve with adding a Pc Part picker-ish to check compatibility instead of manually finding on our own. Also, specs listed are not too detail hence it was not reliable enough rely solely on the specs listed on the website. I hope you guys improve it further and may become the Newegg of Southeast asia :)”
“fast delivery and response from inquiries, however there are issues with the website: login with google not working, clicking account tab sometimes jump to login page”
“Great mouse especially for the weight and thw screen. Very smooth like butter. No need to install any app to adjust the settings. Can do all that by pressing the button at the bottom of the mouse. And delivery was super fast! Received it next day after purchasing. Thanks guys!”
“Not new to Aftershock, however first time purchasing from TECHYARD. Stock issues is nothing new and while understandable due to circumstances like the IT Show recently, it still leaves a bad taste, no one likes to wait 2-4, weeks for their items to arrive especially so if its a local purchase.
Soundbar took almost 2 weeks to be delivered. Now i'm still waiting on a Samsung OLED monitor to arrive.
On the good notes, response from support, Zac & Preston was quick and adequate, when my soundbar finally came in from their distributors, they told it will be delivered in 1 business day and they indeed kept their word, delivery was prompt as well. I always prefer companies to do their own delivery than rely on 3rd party service.
Suggestion wise, I feel they should implement a site feature where the product availability is shown before purchase or setup a live chat where we can inquire on stock live before deciding to make a purchase.”
