“O.k, the Rava ladoos were made if very fine rava and tasted like besan ladoos.
Also why do you have cloves in Motichoor ladoos , i have enough cloves at home. Not that great biting into cloves.”
Thanks for your review. Sorry that you did not like some of the products.
Regarding Rava laddoo, I will bring to the notice of the supplier.
The laddoo that you placed order was for Sugarfree Boondhi Laddoo and not Mothichoor Laddoo. Boondhi laddoo always has cloves and that is the speciality of Boondhi Laddoo.
Thanks for understanding.
Please feel free to come back to me if you have any further questions. In the meantime time, I will come back to you with the response from the supplier on Rava Laddoo.
“I have ordered a couple of things for a festival. The delivery was on time and I have even received customer support for my queries after receiving my order.”
Dear customer,
Thanks for your review. However, in my mind, this is a bit harsh on us. Let me explain you why.
All orders that we receive before 2 pm will be dispatched the same day. Any orders received after 2 pm will be dispatched the following day. However, the two products that you ordered were special items, that we receive only for Ugadi and Tamil New Year. We received the neem flower fresh from India and dispatched the same day on Friday the 5th of April, so that you receive it on Saturday the 6th of April, well before Ugadi, that was on the 9th of April.
We at Aha Bazaar are obsessed with customer service and that our customers should get the best product in time. In my mind, we have done everything to ensure you get the products fresh and in time for Ugadi.
We have put a note on the home page, regarding the Ugadi delivery timelines. I am confident that you may have missed it. I have to admit that we did not reflect the message in the email though.
As always, we will do everything possible within our remits for customer satisfaction.
Thanks for understanding.
“You made us feel Aha! with both your service and the products. Was very happy with the products you have chosen to go on to your website. Thanks and will definitely recommend your site to all connected to us closely.”
“We are really impressed with your service. You did what you promised and very well indeed! Wish you had bigger range of packages of items we ordered .”
“I ordered two 500ml Jasmine Oil bottles, but I received only one. The owner called me and said that he would be happy to refund but I have not received the refund yet.”
“Very pleased with the quality of the products and services. Quick & prompt delivery. Packaging could be better. Such as making sure delicate items such as vada & pappadums packed safely without getting crushed amidst groceries.”
