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Looking at all these reviews I'm not surprised everyone has had issues, I serviced this furniture for 2 months as a furniture repair technician, I have to say the furniture in a word is utter garbage, its OK at shop front sales they can be the nicest people in the world, however customer service is also garbage, I refused to service the furniture in the end..
”
posted 1 year ago
- Anonymous
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Looking at other reviews, there appears to be an ongoing issue with poor customer service.
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posted 2 years ago
- Anonymous
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We were promised a cash payment if the sofa delivery was late but this never materialised! Just rude customer service staff that are completely unhelpful! After 4 months we noticed the stuffing was falling out from the underside of each recliner so we contacted AHF who sent an engineer to inspect.
”
posted 2 years ago
- Leanne D73
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The customer service is shocking whereby I have completely lost the will! I am basically paying for a settee that I cannot use.
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posted 2 years ago
- Natalie
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They have the worst customer service ever.
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posted 2 years ago
- Anonymous
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After sales service stinks. Not interested after it has been delivered, very unhelpful. Would never buy anything from them again. Didn’t want to know.
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posted 2 years ago
- Anonymous
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The worst customer service I’ve ever experienced.
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posted 3 years ago
- Anonymous
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Very disappointed with a company that poses to have good customer service and quality products.
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posted 3 years ago
- Abdul
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After my return home,I felt I made a mistake,so 4 days after my order,I rang customer service, explained,how I felt,only to be told I could not have a refund.
”
posted 3 years ago
- Anonymous
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This is the first time I've ever had to complain about a company online but I feel when you have spent a lot of money you should be given good service and instead I feel like I've been taken advantage of because Im not a rude customer.
”
posted 3 years ago
- Anonymous