Air Delay Reviews

Name: Air Delay
Address: 2640 Chynoweth HouseTrevissome Park, Truro
Rating: 4.77

4.8 Rating 820 Reviews

96 %

of reviewers recommend Air Delay

Company Reviews

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4.8

Based on 820 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Phone:

01606 800135

Email:

help@airdelay.co.uk

Location:

2640 Chynoweth HouseTrevissome Park
Truro
TR4 8UN

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Air Delay 5 star review on 18th January 2017

Nirmal Kumar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with how my claim was dealt with would recommend Air Delay”

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Posted 5 years ago

“Fast, transparent, great communication with reps. Highly recommended”

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Posted 5 years ago

“Made a claim on 9/4/19. Not heard word from them since. Emailed them twice and they have not replied. Absolutely abysmal service and communication.”

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Posted 5 years ago

“Very impressed with the service received much appreciated”

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Posted 5 years ago

“Excellent service quick payout no problems”

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Posted 5 years ago

“Having contacted lufthansa myself and getting told I was not able to claim any compensation I got in touch with air delay and they got us back 250 euros each as compensation worked out at about £300 in total after fees”

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Posted 5 years ago

“Took a little longer than i thought but a good result in the end”

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Posted 5 years ago

“I thought you was brilliant never thought I would get anything so surprised what I got Thank you B Berry”

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Posted 5 years ago

“Air Delay were able to get me compensation from East Jet whereas when I tried to get it they refused saying I did not have a case even though my wife who was on the same flight had received compensation. So a Big Thank you to air delay.”

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Posted 5 years ago

“Excellent personal service. Air Delay kept us well informed throughout the whole experience and we are very happy with the final outcome.”

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Posted 5 years ago

“Was skeptical but now converted! Flight was delayed and forced to stay overnight to fly the next day. I knew I was entitled to compensation. Filed my claim with the airline and got nowhere. I was not happy as I had been top tier status with them for many years and this was the tactic they chose to respond with. I researched online how to pursue my claim and found AirDelay with their "No-Win, No-Cost" policy. It was a free option for me to see if they could help me obtain my rightful claim money. I filed the claim online in 2018 and then forgot about it. Last week I got an email from AirDelay stating my claim was successful and they were sending me a cheque for 377 GBP. It may have taken longer than I wanted but they were successful with no hassle on my part. I wish I had known about them 25 years ago when I started flying regularly for business. I've had many, many delayed flights. Now they will be my first call next time this happens. BTW they took 30% and I got 70%. It might seem expensive but I thought it was fair.”

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Posted 5 years ago

“Efficient service provided in obtaining the compensation we were due.”

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Posted 5 years ago

“I first used this company after I tried unsuccessfully to claim against Icelandic Air for a delayed flight. It was worth the fee I paid, as I got zero trying to claim myself. After this successful claim, I then decided to ask airdelay to act on my behalf against Vueling Airlines, who had ignored all communication from me regarding a claim for a delay. It took a significant length of time as the case had to go to court. Airdelay kept us informed of the proceedings and on Saturday I received a cheque for £750. Again the fee of 25% was worth it as 75% of £1000 is way better than 100% of zero, which is what I got when I tried to claim myself. I would definitely recommend this company...successful on both claims.”

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Posted 5 years ago

“Very good service, got compensation in good time”

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Posted 5 years ago

“Hassle free and a successful result! Didn’t badger with calls or emails, they just made sure I sent the correct evidence through to win the case!”

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Posted 5 years ago

“Easy to use and effective. I ended up with £366 and believe it would have been £0 without AirDelay. I was a first-time user, so felt uncertain and, frankly, had low expectations. Extremely pleased with the final outcome and am happy to recommend AirDelay.”

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Posted 5 years ago

“Very good company, very pleased with the result. thank you”

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Posted 5 years ago

“Air Delay was extremely easy to use and very efficient. No fuss, no delays. Would definitely use again and recommend them. Very satisfied customer.”

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Posted 5 years ago

“Superb, service through out claim,regular communications. And most importantly, got the result and cheque through the post Top firm for me Paul”

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Posted 5 years ago

“Hi Alex many thanks for all the hard work you have done to get this result for me.To be honest I did not think for one minute that you would be able to. This has been four years a long time,these companies sit back and totally ignore us hopeing it will go away not realising there are people like you out there that can help people like me to get a result ,once again many thanks and I will not forget Air Delay when I come across other people in the same boat as me. Yours Phi Deeks.”

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Posted 5 years ago

Air Delay is rated 4.8 based on 820 reviews