Air Delay Reviews

Name: Air Delay
Address: 2640 Chynoweth HouseTrevissome Park, Truro
Rating: 4.77

4.8 Rating 820 Reviews

96 %

of reviewers recommend Air Delay

Company Reviews

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4.8

Based on 820 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Phone:

01606 800135

Email:

help@airdelay.co.uk

Location:

2640 Chynoweth HouseTrevissome Park
Truro
TR4 8UN

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Air Delay 5 star review on 18th January 2017

Nirmal Kumar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In spite of the settlement taking quite a while, I do appreciate it is not something which happens overnight. I must say Air Delay kept me updated. WheWhen”

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Posted 7 years ago

“thank you very much stress free hassle free service you did as you said no qualms”

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Posted 7 years ago

“I got my money back”

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Posted 7 years ago

“Politely, efficiently achieved the job of getting my compensation. Air delay kept me up to date with each step along the way in plain no nonsense language”

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Posted 7 years ago

“Very happy with the quick outcome, Air Delay kept me informed throughout the process. Highly recommend”

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Posted 7 years ago

“WE TOLD AIR DELAY WHAT HAD GONE WRONGE WITH HOW FLEET AND THEY DID THE REST THEY ALSO GOT ME 1015=00 AND ALL DID WAS TO MAKE TWO PHONE CALLS THANKS Mr A G HEWSON”

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Posted 7 years ago

“After trying unsuccessfully to get compensation from Norwegian myself I turned to Air Delay for assistance. I am pleased to say that I have now received my compensation form Norwegian via Air Delay. It was worth paying the % fee as without them I would have got nothing. Many thanks Air Delay and I will certainly use you again should the need arise.”

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Posted 7 years ago

“Service was excellent , kept me well informed as things progressed , could never have done this without your help .”

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Posted 7 years ago

“After several attempts to get Ryanair to pay up for a 5 hour delay and getting nowhere I sent our details to AirDelay, I still got a letter from Ryanair saying they were not liable and were not going to pay so AirDelay had to go to the small claims court and I received £480 for the 2 of us after AirDelay took their cut. I would have received nothing otherwise, all in all a good experience.”

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Posted 7 years ago

“I was Very Overwhelmed with the results of our claim. Thanks Airdelay!!!”

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Posted 7 years ago

“Fast efficient service. Kept updated on the claim as it progressed.”

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Posted 7 years ago

“took all the hassle out of the claim. once the claim was won they paid the money very quickly and without fuss. good job.”

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Posted 7 years ago

“ever since i signed the documents they were impossible to contact, always saying they would get someone to call me back but never did. Originally they told me that because of my particular case situation they would give over my case to a solicitor straight away, but it took approximately 8 weeks until they did so.....”

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Posted 7 years ago

“There was a delay by our tour operator in dealing with our claim. Alex continually pursued the claim, informing us by email, and phone, of the progress of the claim. Every time he gave the operator a date to respond, he immediately followed up the enquiry the next day, and kept us informed. Thank you Alex, for all the hard work you did, to achieve the compensation payment for us. Ann and Ron”

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Posted 7 years ago

“I had previously used a well known company who required me to sign a very complicated legal document and despite rejecting that they still went ahead and started the claim with the airline which blocked me from using anyone else. So this time I tried Air Delay and they were really good to deal with. Only had to sign a simple authorization for them to act on my claim and was able to get straight through on the phone whenever I had a question. Better still the claim was paid out and their charges were less than anyone else. Great service and will definitely use them again”

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Posted 7 years ago

“Very happy with our claim outcome. Wasn't harassed for any more information than was previously asked for at the beginning . Very good service”

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Posted 7 years ago

“Staff, especially Alex Lawrence very helpful.”

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Posted 7 years ago

“Got nowhere trying to deal directly with airline One phonecall to these guys job done Fantastic”

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Posted 7 years ago

“Happy with the work done to receive my compensation”

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Posted 7 years ago

“Very easy and efficient”

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Posted 7 years ago

Air Delay is rated 4.8 based on 820 reviews