Aircall Reviews

Name: Aircall
Rating: 4.56

4.6 Rating 539 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Metrics

4.6

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ce serait bien de pouvoir consigner un appel directement sur Saleforce lorsque le numéro n'est pas enregistré sur SaleForce”

Helpful Report

Posted 4 years ago

“It's a good tool even though sometimes it gives some errors like call cuts. To me, it would be useful if the reports could be adapted directly by the user, deciding when a missed call is a short abandoned call (for instance, by default is any call within 10 seconds but for us is any call below 20 seconds), so really the analytics shown on Aircall dashboard are not useful to us as we need to manually exclude the calls not needed. However, I like the service aircall provides. I think it's user friendly and very intuitive.”

Helpful Report

Posted 4 years ago

“Fantastic app. Rarely fails.”

Helpful Report

Posted 4 years ago

“Utilizzo Aircall da circa un anno e dopo un inizio incerto ho potuto vedere che di mese in mese la qualita' del prodotto e' decisamente migliorata arricchendosi di nuove funzionalita' Il servizio cliente e' sempre disponibile ad aiutare in caso di qualsiasi problematiche di sorta. Consiglierei decisamente ad amici e colleghi di usare aircall”

Helpful Report

Posted 4 years ago

“Up to 18 months ago I was using a desktop telephone and the transition was unsettling. But Aircall made it easier by enabling me to make calls seamlessly via my CRM. I can recommend it”

Helpful Report

Posted 4 years ago

“Aircall ist eine sehr einfach zu bedienede Software, mit der ich einfach und zuverlässig telefonieren kann. Auch Telefonate mit mehreren Teilnehmern koordinieren kann. Ich kann von keinen Abstürzen oder sonstigen Schwierigkeiten berichten :( 100% Weiterempfehlung!!!”

Helpful Report

Posted 4 years ago

“This is a great way of contact out client base and is very easy to use.”

Helpful Report

Posted 4 years ago

“ESSAYER C EST L ADOPTER”

Helpful Report

Posted 4 years ago

“Very good service. would recommend to any business.”

Helpful Report

Posted 4 years ago

“Great app - very intuitive and a great alternative to mains line options - transferring calls is so easy, it makes remote work a breeze, and saving clients names means we're able to better assign inbound calls. We provide better customer service as a result of this, and customers are impressed when we explain the apps functionality! Some issues do occur, but the support team are generally responsive and effective in advising on solutions. Billing is efficient and clear.”

Helpful Report

Posted 4 years ago

“Amazing !”

Helpful Report

Posted 4 years ago

“intituitive interface, easy to use.”

Helpful Report

Posted 4 years ago

“Easy to handle, yet we still have bugs every now and then”

Helpful Report

Posted 4 years ago

“I have really enjoyed using Aircall. Very easy to use and rarely seem to have a bad connection. As an employee who is calling multiple countries I like the fact you can enter the country code an it automatically determines the country. Keep up the good work!”

Helpful Report

Posted 4 years ago

“Solution très utile pour gérer les appels entrants au service client et suivre l'activité de vos commerciaux”

Helpful Report

Posted 4 years ago

“Sometimes it rings on the App when I already hanged up the call but still, I really enjoy to use it and like the interface. Keep up the good work!”

Helpful Report

Posted 4 years ago

“Great service,very happy with it”

Helpful Report

Posted 4 years ago

“really usefull app, no bugs or waiting, just ideal !”

Helpful Report

Posted 4 years ago

“It is a very useful tool, everything in our company is more professional and easier to manage. Easy to transfer calls, easier to do Home Office. Few things could improved like the voicemail, and the integration with other tools.”

Helpful Report

Posted 4 years ago

“Aircall ist good Solution and it works with good quality”

Helpful Report

Posted 4 years ago

Aircall is rated 4.6 based on 539 reviews