Aircall Reviews

Name: Aircall
Rating: 4.56

4.6 Rating 539 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Metrics

4.6

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is very handy, I just wish extensions were easier, and being able to also text from the number would be fantastic”

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Posted 5 years ago

“The service is reliable!”

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Posted 5 years ago

“I enjoy using aircall but am still waiting for the big update for the beta”

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Posted 5 years ago

“It is a perfect tool to call from your computer”

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Posted 5 years ago

“Overall, Aircall via the App works fine for me. Sometimes there is a poor connection, but I think that's normal, especially when it comes to mobile numbers.”

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Posted 5 years ago

“consistently works unlike many others”

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Posted 5 years ago

“in 99% of the calls there is a good clear connection. Sometimes it takes some time to dail and calls do end unexpectely”

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Posted 5 years ago

“Call quality and connectivity are good. But there issues if we call a specific region. For Asian countries, connectivity is taking quite some time.”

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Posted 5 years ago

“Worked very well for my team that makes a heavy amount of outbound calls (100 per day). Call quality was mostly great, a little hiccup here and there, but could have also been the headsets. User friendly, but took a little practice to use the Admin features. Paul Walker was excellent as a sales rep-answered all of my emails in a very timely matter, spent lots of time walking me through and responding to questions.”

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Posted 5 years ago

“Sometimes mixing up country prefix”

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Posted 5 years ago

“Aircall has been very serviceable. It would be nice to have a more customizable interface. Being able to create your own setup would be beneficial. But other than that, I have generally had good quality calls. Inbound calls are difficult in our current setup.”

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Posted 5 years ago

“Fast and reliable service for calling all around the world and register the conversations easily”

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Posted 5 years ago

“yes very good”

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Posted 5 years ago

“good for the most part!”

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Posted 5 years ago

“I love how easily you can forward a call, the line is always clear.”

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Posted 5 years ago

“Aircall is now my life I love the variety of call tones”

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Posted 5 years ago

“Aircall is crucial to my day to day work as I make a lot of phone calls, it is great and easy to use. My only criticism is it would be great if it was easier to track and listen to particular calls that maybe happened a few weeks prior. not all calls are linked to our intercom system so sometimes it is difficult. other than that I love it :)”

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Posted 5 years ago

“Very easy to use. Long gap between clicking "answer" button and call actually connecting.”

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Posted 5 years ago

“Really easy to use”

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Posted 5 years ago

Aircall is rated 4.6 based on 539 reviews