Aircall Reviews

Name: Aircall
Rating: 4.56

4.6 Rating 539 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Metrics

4.6

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.I think it's a very good application, its operation is optimal.”

Helpful Report

Posted 4 years ago

“It's very easy to use, the sound quality is excellent, I find Aircall better than Skype for business calls.”

Helpful Report

Posted 4 years ago

“Its very easy to use aircall and also has great features”

Helpful Report

Posted 4 years ago

“-space saving on the desktop -Simple to use -Very good quality of sound and listening -all the features we expect on a phone”

Helpful Report

Posted 4 years ago

“- I Like that you can use it at the computer or at the phone by the app; - Unfortunately, it have been very inconsistent the quality. Every day at work I face issues. The results it that this reduces my productivity. It is terrible.”

Helpful Report

Posted 4 years ago

“Nice product, easily integrated into Zendesk for example. On a dev standpoint, i'd expect a staging/sandbox environment.”

Helpful Report

Posted 4 years ago

“Estoy muy contenta con Aircall, con las utilidades que ofrece y la calidad tanto en producto como atención al cliente.”

Helpful Report

Posted 4 years ago

“The highlighting does not work very well as it does not sort out none phone numbers. Also the voicemails could start faster.”

Helpful Report

Posted 4 years ago

“The system has helped with our incoming calls when we are out of office. As well as knowing who is calling us beforehand.”

Helpful Report

Posted 4 years ago

“Aircall is quite userfriendly and easy to use. It has been easy to move from a phone to the app. The mobile app is quite useful as well to work from home or when it comes to travel.”

Helpful Report

Posted 4 years ago

“I'm quite ok with the service, i'm always logged out of my Aircall chrome add on (everytime i close chrome actually) I had few connexion problem to the server (occurs max 3 times within 2 months) Good split with phone / desktop app I can answer anywhere withot problem Would be great if i answer by phone to take note on the desktop app (we use hubspot to do so) if lauched (always the case for me)”

Helpful Report

Posted 4 years ago

“Good for storing numbers with easy access”

Helpful Report

Posted 4 years ago

“Systeme de communication par ordinateur/cellulaire revolutiinnaire”

Helpful Report

Posted 4 years ago

“Sometimes the keypad won't function, which prevents me from progressing in certain calls, for example, press 3 for Sales, etc”

Helpful Report

Posted 4 years ago

“A great tool for calling prospects, works perfectly.”

Helpful Report

Posted 4 years ago

“Very good service!”

Helpful Report

Posted 4 years ago

“good, but it should accept a defoult origin calls. I'm not american and I need to change the flag all the time.”

Helpful Report

Posted 4 years ago

“Recently have been getting - "application error" overall is good.”

Helpful Report

Posted 4 years ago

“Très pratique ! En revanche parfois quelques beugs entre app desktop et app sur le téléphone mais globalement nous sommes contents de l'utilisation !”

Helpful Report

Posted 4 years ago

“9 times out of 10 it works well. Sometimes it is lagging a bit e.g you hear it ringing before the call appears on the screen. Generally a very good app though.”

Helpful Report

Posted 4 years ago

Aircall is rated 4.6 based on 539 reviews