Aircall Reviews

Name: Aircall
Rating: 4.56

4.6 Rating 539 Reviews

95 %

of reviewers recommend Aircall

Company Reviews

Metrics

4.6

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I usually have a great time using Aircall and I have noticed more stability throughout the years (I started using it over 2 years ago), giving regular feedback through the app greatly helps reducing the number of issues as well. While I do have the occasional issue with the Zendesk integration, I'd recommend it, it's rather instinctive in its setup and clear.”

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Posted 5 years ago

“Amazing stuff, great team, revolutionary system ! Very good. But my quote is only good because of the quality of the sound. When a customer call, he should hear a crystal sound. And the quality of recording stay very bad actually. Except that, I'm 100% happy with Aircall”

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Posted 5 years ago

“Aircall has been a great resource to our company. We use it daily and its been awesome having the ability to have the coaching feature. When I started my boss was able to listen in to my sales calls and coach me through. I have really enjoyed using Aircall!”

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Posted 5 years ago

“good system, working pretty well”

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Posted 5 years ago

“Ensemble bien mais il manque des fonctionnalités.”

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Posted 5 years ago

“I like this service. I have experienced just from Demo but service is really simple and works just as I expect. Due to API we can have everything that we need”

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Posted 5 years ago

“Works nice”

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Posted 5 years ago

“Calls usually are good. We used to have some call problems but they were solved and lines are much better now.”

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Posted 5 years ago

“Its Nice! Needs more blue in the color scheme. Ta. Alex”

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Posted 5 years ago

“Great looking and simple, however quality isn't always great and live stats are sometimes wrong.”

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Posted 5 years ago

“Aircall is a good device for business customers. Espacially for international companies you can use different local phone numbers.”

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Posted 5 years ago

“Very nice app with the SalesForce integration ! Only few bas things : it misses a Linux App, and the mobile app still disfunction on call ringing synchro... But should be OK soon.”

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Posted 5 years ago

“poor sound”

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Posted 5 years ago

“It works quite well for mostly all the calls I had. When i had a few issues, I think it was because of my internet connection. The only issue is the latency after taking the call before hearing the other person. Other than that, it is all fine.”

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Posted 5 years ago

“Pratique simple et effiicace”

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Posted 5 years ago

“Good phone software”

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Posted 5 years ago

“Expensive. Some bugs with hubspot but they are fast with customer service.”

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Posted 5 years ago

“I enjoy Aircall a lot, compared to its competitors. They need a round robin option, other than that it's perfect!”

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Posted 5 years ago

“Cool system, clear, easy to use but I am experiencing an frequent inability to dial by name. As a cold-caller, it is imperative that I have access to this feature.”

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Posted 5 years ago

“Reliable and easy to use. I would like a better integration with Salesforce.”

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Posted 5 years ago

Aircall is rated 4.6 based on 539 reviews