Aircon247 Reviews

Name: Aircon247
Rating: 4.16

4.2 Rating 63 Reviews

81 %

of reviewers recommend Aircon247

Company Reviews

Questions

Metrics

4.2

Based on 63 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Aircon247 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an air con unit and it was delivered promptly. Had a problem of it leaking so rang the 0370 number, go put thru to a messaging service but no call back. Tried for 10 days with emails and calls and eventually threatened to get my credit card company involved. I did then get a call back from George Wrigglesworth, who was very apologetic. He has since organised to get us a new unit, have the old unit removed and a refund for the difference. He has been so attentive and even gave me his personal mobile number to contact him, I've even had text messages to check things were ok. Although things didn't start off well, the service from George and the team has been excellent. If you order from Aircon247 persevere with contacting them as they will remedy problems. If the initial contact had have been better they would have got 5*”

Helpful Report

Posted 6 years ago

“AVOID -AVOID-AVOID Judging by the no.0f 4 and 5 stars on this website some people must be getting service from this company that suits their requirements. All i can say this has not been my experience with them.on 3 JUL 2018 i ordered a Portable Air Conditioner with an additional 2 metre Exhaust Hose for which I was charged £50.Subsequently on line i found the same thing with the correct coupling for £25-50% off the price charged by Aircon247.The extra Exhaust Hose was supplied by Aircon247 with NO coupling and the only way to fix the extension was by tape-wholly unsatisfactory.I tried to contact them soon after delivery and the agent was available and after explaining my problem she promised to ring back.SHE DID NOT. I rang again the following day and was told she would ring me straight back.SHE DID NOT. I therefore decided to reject the unit under the terms of The Consumer Rights Act 2015 as it was not fit for purpose as the whole point of ordering this unit with an Extended Hose was to enable me to properly "vent" it to the outside.By E-mail i also requested details of their Returns Procedure and the Credit of my account when the unit was received back.NO RESPONSE. As Aircon247 are associated with a Large Company I contacted their Customer Service Team and was promised it would be looked into and somebody would ring me straight back.NOTHING HAPPENED. I waited for a few days and still there was no call. At this point as I had paid by Credit Card I contacted my provider and they said I could have a claim under Section 75 of the Consumer Credit Act and sent me the necessary forms to complete. I was required to get an "Expert" to confirm my claim that the unit as supplied was "not fit for purpose" I gave when purchasing it. The Total amount has now been credited to my account although Mastercard have 60 days to resolve the matter with the retailer. So the money has been in my account for(2) weeks and the Air Conditioner is still in my possession.Any contact from Aircon 247??. NONE. So my recommendation to anybody considering ordering from Aircon 247 is don,t if you want a good experience.So AVOID-AVOID-AVOID.”

Helpful Report

Posted 6 years ago

“I purchased a FAN / HEATER for £50.00 price included free delivery too! The product is amazing & I am thinking of buying 2 more. V highly recommended & had an immediate answer from Andrew at my 1st attempt.”

Helpful Report

Posted 6 years ago

“Fabulous service and an amazing company, have recommended to all family and friends!”

Helpful Report

Posted 6 years ago

“Great company excellent service from start to finish Thanks guys ☺☺”

Helpful Report

Posted 6 years ago

“Great Customer Service I received from Aircon247 Staff,So Happy we now have Air Conditioning wish we would have got it sooner,very Happy I've had No 😴 sleepless Nights through the Hot Weather,Very Happy with Aircon's Excellent Service.😀👍🏻”

Helpful Report

Posted 6 years ago

“Great customer service, very knowledgeable and helpful. And prices are great in comparison to other online retailers. Highly recommended.”

Helpful Report

Posted 6 years ago

“Nothing but good things I can say about the people that work here. I have seen first hand the pressure they are under to deliver on timez especially at a busy time. Thanks again for your help”

Helpful Report

Posted 6 years ago

“What a great choice of products to help me cool down this summer, and a great team to help you make the right choice.”

Helpful Report

Posted 6 years ago

“The service provided met all our needs and was dealt with promptly and efficiently.”

Helpful Report

Posted 6 years ago

“Good service despite what must obviously have been a busy summer up to now! Thanks for your help.”

Helpful Report

Posted 6 years ago

“With a summer such as this year's, it's good to know that such a comprehensive range of air-conditioning equipment can be easily ordered and that there are video guides on-line to help in deciding which systems are suitable.”

Helpful Report

Posted 6 years ago

“Great product,great company too. Listened to my requirements and fullfilled 100%. Highly recommended.”

Helpful Report

Posted 6 years ago

“I bought a air conditioning maching from aircon 247 who were very helpful in there explanation in what size and model was apotioate for our needs”

Helpful Report

Posted 6 years ago

“Great customer service. Happy to help”

Helpful Report

Posted 6 years ago

“thanks guys for your quick response i finally got some sleep in this heat..”

Helpful Report

Posted 6 years ago

“Great company, very knowledgeable and helpful. And prices are great in comparison to other online retailers”

Helpful Report

Posted 6 years ago

“Ordered 10 x SC14 units. Very happy with the service received and In particular from a gentleman called George. He was always very polite and helpful and made the experience very enjoyable.”

Helpful Report

Posted 6 years ago

“More than satisfied. Excellent.”

Helpful Report

Posted 6 years ago

“Not replying to emails or calls regarding a faulty unit (faulty upon arrival). Disgusting.”

Helpful Report

Posted 6 years ago

Aircon247 is rated 4.2 based on 63 reviews