Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.47

4.5 Rating 401 Reviews

87 %

of reviewers recommend Airconditioning Online

4.5

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with your services the ladies on the phone was very helpful. I will recommend your company to everyone”

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Posted 4 months ago

“Purchased a new LG Aircon controller from Airconditioning Online. Website is clear - showing replacement for discontinued product. Delivery was quick. Communication was regular and personalised. Pricing - best in market!”

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Posted 4 months ago

“Great service, fair price”

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Posted 4 months ago

“My 20 year old ducted floor aircon came to its end. I obtained a quote to have installed a Fujitsu SET-ARTH36KHTA 10.0kW High Static Ducted Air Conditioner 1 Phase. Quote received from my usual air-con company seemed expensive. I offered Airconditioning Online the chance to quote for the job. To my surprise, they saved me 35% of the quote I had been provided. Their response times were great and the installers they used were very professional. More than happy to recommend their bang 4 buck service.”

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Posted 4 months ago

“I recently bought a TECO Split System Air Conditioner from AirConditioning Online and, I'm impressed with their service and quick delivery. The discounted price was a welcome bonus. For anyone looking for a great deal on air conditioners, I highly recommend checking out AirConditioning Online.”

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Posted 4 months ago

“Highly recommend this company.. I Ordered on the Wednesday and was delivered on the Thursday”

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Posted 4 months ago

Thanks for the 5-star and positive review, Bob. We’re pleased to hear that your order was delivered so swiftly. If you need any further assistance, don’t hesitate to reach out.

Posted 4 months ago

“All good, ordered the air conditioner on Friday & able to pick up locally the following Monday at no extra cost. The company answered texts in a timely manner with many thanks 🙏”

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Posted 4 months ago

“I was very pleased with the price of my airconditioning unit and the customer service was excellent.”

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Posted 5 months ago

“Great service, great pricing. Installation carried out efficiently and installers were wonderful”

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Posted 5 months ago

“Great quick service and got the product i needed”

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Posted 5 months ago

“I am very pleased with the prompt and professional service when ordering my air conditioner. I found the whole process very easy and would recommend the company.”

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Posted 5 months ago

“From the beginning Airconditioning online were extremely professional with every aspect of my dealing with them...Communication was exemplary...I was made aware of all aspects of the journey of my sale...and the delivery was fast and on time...I can't say enough about this company and would definitely recommend them...I found the price very competitive also...”

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Posted 5 months ago

Thank you so much for your wonderful review, Shey. We're delighted to hear that you found our communication exemplary and our service professional from start to finish. We're also glad the delivery met your expectations and that you found our prices competitive. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Posted 5 months ago

“Excellent service and very helpful man on the phone. This company deserves a medal for their customer service. Very hard to find now a days. The whole sale was a breeze. Thank you.”

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Posted 5 months ago

“The worst customer service experience I've ever encountered. I purchased a unit online and was sent to a factory in Clayton to collect it, not only was the warehouse manager incredibly rude, he had zero clue about me coming to collect the item. No customer service skills whatsoever, I would never buy from them again.”

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Posted 5 months ago

Hi Customer, We're very sorry to hear about your experience. This is not the service we aim to provide. Please message us with your order details so we can resolve this issue and improve our service. Thanks a lot.

Posted 5 months ago

“5🌟 very happy with the quick and ease of the purchase.”

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Posted 6 months ago

“The only company state circuit breaker rating for each model. Helpful to prepare wiring.”

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Posted 7 months ago

Hi Martin, Thank you so much for taking the time to leave us a rating and review. We truly appreciate your feedback. We always strive to ensure that our customers have a hassle-free experience on our website. Please feel free to let us know if there's anything we can assist you with in the future. Thank you

Posted 6 months ago

“Service support was good, very helpful with providing assistance. Freight a bit expensive, overall would use again”

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Posted 7 months ago

Hello, Simon, Thank you for your feedback. We're glad to hear that you found our service support helpful. We'll take note of your comment about freight costs and work to improve in that area. We look forward to serving you again in the future.

Posted 7 months ago

“Good service and price”

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Posted 7 months ago

“Competitive prices. Helpful staff who followed up enquires in a timely manner. Delivery was as stated and hassle free.”

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Posted 7 months ago

“Good customer service. Thanks”

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Posted 7 months ago

Thank you so much for your five-star rating. Feel free to let us know if there's anything we can do for you in the future. Thank you again.

Posted 7 months ago

Airconditioning Online is rated 4.5 based on 401 reviews