Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.47

4.5 Rating 403 Reviews

87 %

of reviewers recommend Airconditioning Online

4.5

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Really happy with the services provided by Air conditioning Online, quote was really reasonable, size and positioning of air conditioner discussed for maximum efficiency, installation was quick, very professional.”

Helpful Report

Posted 5 years ago

Dear Meridie, Thanks for taking the time to write a review. We are glad that you are happy with our services and that you are enjoying your air conditioning. If you need anything else regarding your air conditioning needs, please do not hesitate in contacting us. Have a good day. Kind Regards Airconditioning-Online team.

Posted 5 years ago

“Martin as well as the Office staff were extremely efficient and helpful and honest, even to the extent of immediately rectifying a small cosmetic mistake in installation ! Place was left spotless, and Martin personally came to inspect the finished job, and when he found it to my and his satisfaction he suggested I pay the balance on the spot which I did willingly. Not the cheapest in town, but certainly amongst the 2 or 3 very best. And paying after completion must be a confident sign of top quality. These aircons are amazing.......far cheaper to run than the old systems, and far cheaper than a gas OR electric heater !! Thank you Martin and Team...........”

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Posted 5 years ago

Dear Michael, Thank you for taking the time to write a review and we are glad that you are happy with our service. If you need anything else in future regarding your air conditioning needs, please do not hesitate in contacting us. Have a great day and enjoy your new air conditioning system. Kind Regards Airconditioning-Online team

Posted 5 years ago

“IT WAS EASY TO PURCHASE MY AIR CONDITIONING ONLINE, THEY RING ME WITHIN 24 HOURS TO CONFIRM MY ORDER AND LET ME KNOW WHEN DELIVERY WAS. THANK AIRCONDITIONING ONLINE.”

Helpful Report

Posted 5 years ago

Dear Sir, Thank you for taking the time to write a review. If you need anything else regarding your air conditioning needs do not hesitate in contacting us. Have a great day and enjoy your air conditioning system. Kind Regards Airconditioning-Online team

Posted 5 years ago

“Martin was very patient in helping us find a viable solution (the outdoor fan had to be placed 40 meters away downstairs) for our apartment. Once details were approved, a large team of technicians quickly and neatly installed within 1.5 days, just before Christmas. They were very professional and respectful of our neighbours and strata rules. The Daikin ducted unit has been running smoothly and quietly since - both cooling and heating work brilliantly. The new Daikin wifi adaptor came out just before our installation and it has been great to be able to cool / heat just before arriving back home. The Daikin app is slow but if you are tech savvy, the system can be integrated into a smart home set up (voice control via Siri, Alexa, etc. works) and Home Assistant.”

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Posted 5 years ago

Dear Sir , Thank you for taking the time to write a review and we are glad that you are happy with our service and that we could do your job before Christmas. If you have any future air conditioning needs, please do not hesitate in contacting us. Have a great day and enjoy your air conditioning system. Kind Regards Airconditioning-Online team

Posted 5 years ago

“Customer relations at Airconditioning Online is top notch. I was delighted with the ongoing updates I was given about my order. I had done a lot of research into the unit we actually needed and was further delighted to discover that Airconditioning Online had it in stock and at such a good price.”

Helpful Report

Posted 5 years ago

Dear A. Kaye, Thank you for taking time to write a review and for your nice comments. If you have any future air conditioning needs do not hesitate in contacting us. Have a good day and enjoy your air conditioning. Kind Regards Airconditioning-Online team

Posted 5 years ago

“Wonderful service, Trustworthy”

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Posted 5 years ago

“Price Fairly well prices compared to other online suppliers Service If there is no issues there service is acceptable BUT when things go bad as it did for me there service is a blame game, Courier lost the outdoor unit granted not there fault BUT as I am there customer I HAD to deal with the courier as Aircons online blamed them, There were also not prepared to release a new unit under 1 month of being lost. Over ALL I would still recommend them even though I had issues. I would strongly suggest even though the Courier THAT aircons online use loose items that aircons online deal with it as the couriers where there own delivery people, taking the attitude of not our problem doesn't fly in today's market. It took a total of 30days to deliver our Aircon, Couriers where great throughout the drama, Aircons online need to work harder to help with lost items.”

Helpful Report

Posted 5 years ago

Dear Sir, Thank you for taking the time to write a review, we have already passed your feedback to our customer service department. Once again sorry for the inconvenience cause. We are glad that you have your air conditioning. Have a good day. Kind Regards Airconditioning-Online team

Posted 5 years ago

“Great help from the guy who came to quote, excellent value and very professional and tidy installation Would thoroyghly recommend”

Helpful Report

Posted 5 years ago

Dear Ken, Thank you very much for your feedback and we are glad that you are happy with our service. If you have any further air conditioning needs, please do not hesitate in contacting us. Enjoy your air conditioning. Have a good day. Kind Regards Airconditioning-Online team

Posted 5 years ago

“Friendly and helpful”

Helpful Report

Posted 5 years ago

Dear Sir, Thanks for your feedback. If you need anything else in future regarding your air conditioning needs, please do not hesitate in contacting us. Have a great day. Kind Regards Airconditioning-Online team

Posted 5 years ago

“We were extremely satified with all our dealings with Air conditioning Online. Even information required after installation, information was no problem to obtain from the very pleasant receptionist.Thanks for making this a trouble free experience.”

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Posted 5 years ago

“The air conditioning we wanted was priced the best at airconditioning-online, who also installed the unit. The guys actually arrived 5 minutes earlier. I couldn't believe it. We were pretty impressed. The installing team were very respectful and professional of our house. They left everything tidy and clean. The people from the office were really lovely, friendly as well and prompt. I would highly recommend these guys.”

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Posted 5 years ago

“too easy , good product & communication”

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Posted 5 years ago

“They kept me informed throughout the process - all of them from Customer Service to Installer. I believe, but I may be wrong, the item which was promised to me was given to someone else but I always believe everything happens for a reason. I later found out that the unit that was installed is top of the line on Choice magazine. Unfortunately I had to pay $180 extra for the unit and I felt that Airconditioning Online should have waived that amount considering I had fulfilled all their requirements. Anyway, it's all good now. I would definitely use them again.”

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Posted 5 years ago

“This is the 3rd time I have used Air Conditioning Online. As always, excellent advice on what to get and fast and efficient installation. Highly recommend Airconditioning Online for all air conditioning requirements 🌟🌟🌟🌟🌟”

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Posted 5 years ago

“Fantastic service, competitive price, attention to detail, and units work a treat! Thank you for all the assistance and we will thoroughly recommend Airconditioning Online to our family and friends.”

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Posted 5 years ago

“We purchased three air-conditioning from A/online and have every time been treated as valued customers.Thank you guys Very happy, thank you guys. L.L.”

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Posted 5 years ago

“Product arrived in good order... now installed and working beautifully. After sales service could not be faulted.”

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Posted 5 years ago

“Your stock is overpriced and there are plenty of other competitors.i won’t be ordering through AC online again.”

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Posted 5 years ago

“Completed the install quickly and had good communication with us on arranging a suitable date and time.”

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Posted 5 years ago

“Excellent assistance at time of ordering, prompt delivery and follow up. MM”

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Posted 5 years ago

Airconditioning Online is rated 4.5 based on 403 reviews