Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.48

4.5 Rating 416 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive delivery fees, but product delivered as requested and in good order.”

Helpful Report

Posted 4 years ago

“Rather surprised that I received a Tax Invoice and a review request five months after the job was completed, however I have used this company three times now and am happy with both their prices and their installations. They have good buy + install packages for Mitsubishi Heavy Industries units, which I believe are the absolute best brand. I would certainly use Air Con Online again.”

Helpful Report

Posted 4 years ago

“Great range, prices and knowledgeable staff.”

Helpful Report

Posted 4 years ago

“Recently purchased a Mitsubishi reverse cycle unit for tenants in our house in Sydney. Airconditioning Online were fantastic to deal with from the very beginning. Quickly answered me queries over email about some very particular needs we had for installation. They did a site inspection prior to installation. The unit was installed (it did take an extra day, but that was no problem) and everything is working perfectly.”

Helpful Report

Posted 4 years ago

“Great service, great price, saved about $5k on my new ducted system.”

Helpful Report

Posted 4 years ago

“Recently used Airconditioning Online again - for the 3rd time. Consistently good. They have exceeded my expectations each time. Efficient, friendly and reliable. And best value!”

Helpful Report

Posted 4 years ago

“My experience of this company was very good. The ordering and installing of the air con units was straightforward and efficient. The staff were polite and respectful and good at their job. I am very pleased with every aspect of the order and installation and the price was the best by far of the three quotes that I had obtained. If I want further air con units next year I will be going back to Airconditionong Online and would recommend them.”

Helpful Report

Posted 4 years ago

“The first dealing with your company was faultless however the second was less than impressive. I was quoted on the most expensive item and not all questions were answered. I was promised a return confirmation e-mail weeks ago and I am still waiting even after sending another reminder.”

Helpful Report

Posted 4 years ago

“Great price, quick delivery”

Helpful Report

Posted 4 years ago

“Bought a black mitsubishi aircon from them. Reasonable price, very friendly and prompt installers provided by them. Overall good service, I'll use again.”

Helpful Report

Posted 4 years ago

“Good easy to follow website with a range of units. Quick processing & delivery.”

Helpful Report

Posted 4 years ago

“Excellent on price competitiveness Not so good on query responsiveness. I wrote an email and then had to call from overseas to check on order delivery. There was no email notification on when the order would be delivered. There was also no email acknowledgement on delivery (the tradesman received the merchandise for me)”

Helpful Report

Posted 4 years ago

“Helpful technical advice, good service and value.”

Helpful Report

Posted 4 years ago

“The price is competitive. However, the thing that fascinated me dealing with this company is their customer support which is prompt and cordial.”

Helpful Report

Posted 4 years ago

“Good service, only problem was verifying my payment.”

Helpful Report

Posted 4 years ago

“Excellent service. Installation Team was very professional and explained everything to us and answered all our questions. Quality of workmanshipm was good. Thank You.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Managed to save $$$ by finding air conditioning online great communication and service. I Recommend this online retailer”

Helpful Report

Posted 4 years ago

“great service quality product best price.”

Helpful Report

Posted 4 years ago

“Good customer service, friendly staff.”

Helpful Report

Posted 4 years ago

Airconditioning Online is rated 4.5 based on 416 reviews