Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.48

4.5 Rating 416 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“The staff was helpful”

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Posted 4 years ago

“I bought an Toshiba split system from Airconditioning Online. It was delivered carefully and on time. I paid a deposit toward installation, but I found my own "local bloke" to do the job. The deposit was refunded quickly, with no questions asked”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Purchased two Mitsubishi Heat Recovery Ventilators. The ordering and paying side was excellent but the delivery (rural) was confused. Tracking of the delivery was hit and miss, having to be home for three days with no word of a delivery time or date and they turned up early one morning when we wern't expecting it - luckily we were at home that morning. Very happy with the product though. You need either a plan B (some place I can go to pick it up) or a tracking system that works. I got the impression the delivery service does not do tracking. Would use this service again - the admin side was good and delivered the correct thing.”

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Posted 4 years ago

“N/a::;:;;;:;;;;”

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Posted 4 years ago

“Excessive delivery charges quoted after we placed our order. Very disappointed with response to our queries regarding the freight. The overpriced delivery was then very slow to arrive.”

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Posted 4 years ago

“We were very happy with the service provided by Airconditioning Online. They initially picked up that I had inadvertently ordered the wrong type of unit for my needs, and through discussion we identified what I actually required. Price was very competitive and service very prompt and efficient.”

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Posted 4 years ago

“Got the product for a good price but. The unit came damaged and customer support was no help. We had a very very hard time getting into Air Conditioning online. They were extremely slow to respond. Delivery took ages and we had to apologise to the customer for delays. Controller did not come with the unit but Air Conditioning Online did send us a replacement one which was good.”

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Posted 4 years ago

“they were very good price and was happy with the air con - unit also very help loading unit in my vehicle”

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Posted 4 years ago

“Excellent unit, quiet inside and out. Perfect for the space.”

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Posted 4 years ago

“Martin was prompt & excellent communication- the price was competitive and advice really helped me. Would highly recommend”

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Posted 4 years ago

“Price was fair. Delivery on the air con was delayed”

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Posted 4 years ago

“Communication could've been a lot better. My emails were never answered. Overall they were punctual with notifying me on deliveries ect...”

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Posted 4 years ago

“Installation - 5 stars Communication - 3 stars”

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Posted 4 years ago

“Great customer service, cheapest products. Always there to respond to your calls, what more could you want. Forget the others, these guys know what hood customer service is!”

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Posted 4 years ago

“Great service, easy to deal with and delivery to a different contact was easily sorted. Thanks for making this a smooth purchase.”

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Posted 4 years ago

“What can I say but the fact that we are a "return/repeat customer"!”

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Posted 4 years ago

“Found Air-conditioning on-line after doing a best price search for Mitsubishi Air-conditioning on Google. Good website, good price and good delivery, what else do you need?”

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Posted 4 years ago

“The aircons were on a good price but although it stated that they were in stock it turned out they are not. So I had waited for them almost for a month and a half. The communication from the sales team was very poor and I had to constantly chase them up to get some info what is happening. Quite a lot of times they will tell me that they will call back and no one calls what so ever. If there was indication that it will take at least a month to be shipped from overseas it would be OK as I would not ordered it.”

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Posted 4 years ago

“I don't want to”

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Posted 4 years ago

Airconditioning Online is rated 4.5 based on 416 reviews