Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.47

4.5 Rating 403 Reviews

87 %

of reviewers recommend Airconditioning Online

4.5

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very quick to visit and quote plus installation was in a timely and professional manner. They did a particularly good job of the physical installation. The only thing that was a little disappointing was the use of a whole lot of offcuts/bits-and-pieces of power wiring because they did not have enough. The manager had asked the contractors to buy more but they took a shortcut rather than spend the 30 or so minutes to get the right cable. However, overall I was very happy and recommend the organisation. The two split units are working perfectly well and fulfilled my expectations.”

Helpful Report

Posted 5 years ago

“Quick to reply, friendly and delivery was prompt”

Helpful Report

Posted 5 years ago

“The team, service and price were all top rate. Highly recommend getting in touch with them if you need a good deal with great results. I dealt with Martin in the Inner Sydney area...champion.”

Helpful Report

Posted 5 years ago

“Excellent service and price”

Helpful Report

Posted 5 years ago

Dear Mark, Thank you for taking time to write a review and we are glad that you are happy with our service. If you need anything else in future regarding your air conditioning needs, do not hesitate in contacting us. Thanks

Posted 5 years ago

“Excellent service to an interstate customer.”

Helpful Report

Posted 5 years ago

Dear Sir, Thank you for taking time to write a review, we are glad that you are happy with our services. If you need anything else in further regarding your air conditioning needs, please do not hesitate in contacting us. Have a great day. Kind Regards Airconditioning-Online

Posted 5 years ago

“Purchased a Fujitsu split system multi head system at a very good price and also requested Airconditioning Online to arrange installation. The installation was done in a professional and efficient manner, including electrical work. Overall very happy with the entire process and a lot cheaper than some other companies were quoting.”

Helpful Report

Posted 5 years ago

“Easy to order, delivery on time, no problems.”

Helpful Report

Posted 5 years ago

“Not worth rating Would not recommend to anyone”

Helpful Report

Posted 5 years ago

Dear Bridgette, You placed the order on late afternoon on a Friday, one of our team members stayed until late only to process your order, as you needed urgently. Our terms and conditions estate delivery time can be up to 10 days, you wanted to pick it up and we had most of the items ready for pick up on the following tuesday, you asked on the last minute to change a system for you, which we did at not extra charge when the originally ordered system was on its way. We did free delivery to you for a few items. Due to your change we had a difference to give you back, we processed the refund and the bank accounts details you gave us were incorrect, we processed again the refund at no extra charge even though we had to pay due to incorrect bank account details given. Our team was trying to do everything they could to help you, we are sorry that after all the things we did for you, you still not happy. We hope you are enjoying your air conditionings systems. Have a great day.

Posted 5 years ago

“Need to make bank eg card payment easier”

Helpful Report

Posted 5 years ago

Dear Simon, Thank you for taking the time for writting a review and thanks for the feedback, we will pass it on to management. If you need anything else regarding your air conditioning needs, please do not hesitate in contacting us. Kind Regards Airconditioning-Online.

Posted 5 years ago

“Martin was very accommodating and helpful allowing me to pick up my Samsung airconditioner outside of normal working hours because I had to travel from Orange NSW. Thank you again pleasure meeting you”

Helpful Report

Posted 5 years ago

Dear Tony, Thank you for taking the time to write a review. We are glad that we could open the warehouse only for you, as we understoond you were travelling from Orange. We hope you had a safe trip back. If you need anything else regarding your air conditioning needs, please do not hesitate in contacting us. Have a great day. Kind Regards Airconditioning-Online

Posted 5 years ago

“So far so good, however not finished yet. So fingers crossed everything works well.”

Helpful Report

Posted 5 years ago

Dear Lincoln, Thank you for taking the time to write a review. We have been informed that stage 1 has been completed, once you are ready for the second stage, please let us know. Have a great day. Kind Regards Airconditioning-Online

Posted 5 years ago

“Great service and easy pick up”

Helpful Report

Posted 5 years ago

“very happy with the install and the aircon company was great to deal with”

Helpful Report

Posted 5 years ago

“Good service. Arrived on time and finished in one day. Price was deciding factor”

Helpful Report

Posted 5 years ago

“Always quick and very helpful.”

Helpful Report

Posted 5 years ago

“Whole process with the purchase and delivery was great”

Helpful Report

Posted 5 years ago

“Very happy with the purchase and completing it online.”

Helpful Report

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

“Great communication! Friendly staff. Airconditioners arrived on time”

Helpful Report

Posted 5 years ago

“Choice magazine's report on A/C provided models and prices. Airconditioning Online offered a bigger/better range at much better prices. They were efficient and a pleasure to deal with. We are in the country and their freight costs/arrangements were good - delivered as agreed.”

Helpful Report

Posted 5 years ago

Dear John, Thank you for taking the time to write a review, we are glad that you are happy with our services. If you need anything else in future in regards to your air conditioning needs, please do not hesitate in contacting us. Enjoy your air conditioning. Have a good day. Kind Regards Airconditioning-Online team.

Posted 5 years ago

Airconditioning Online is rated 4.5 based on 403 reviews