Airfordable Reviews

Name: Airfordable
Address: 1658 Milwaukee Ave, #100-3682, Chicago, Illinois
Rating: 4.87

4.9 Rating 501 Reviews

97 %

of reviewers recommend Airfordable

4.9

Based on 501 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Airfordable:

Hi, we're Airfordable!

We help make travel accessible by allowing anyone to book a flight for only a fraction of the cost upfront and pay the rest in installments before departure.

With no need for the full ticket cost up front or a credit check, you can book your flight when the cost is low and not worry about constantly checking your accounts against the flight prices. If you encounter any issues, we have a friendly team on board to provide you one-on-one support. Our team offers you the flexibility and compassion you need when sometimes life doesn’t.

Airfordable believes that by allowing you to book flights when it's convenient and pay for it in a way that works for you, we can help you fulfill your travel dreams.

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Airfordable 5 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very patient, fast response, informative!!!!”

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Posted 1 year ago

“This companies policies are horrible. I was on my last payment and I tried to get them to move it 2 weeks out because I was having financial issues do to being out of work because I was sick. The rep, Ama told me if I did not make a payment that day than my booking would be canceled with no refund. The customer service is horrible. READ EVERYTHING THOROUGLY. I would never use this company again.”

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Posted 1 year ago

Hi Shawanda, Thank you for sharing your experience, and we sincerely apologize for any frustration caused. We see you have already paid your last payment at the time of this review and you successfully received your ticket information in line with how our service works. Our utmost priority is to provide exceptional customer service and support our customers during difficult circumstances. We understand that financial challenges can arise unexpectedly, and we strive to be as accommodating as possible within the confines of our policies. We explicitly state these policies during the booking process which empowers our customers to make informed decisions when using our service. Please know that, within the confines of our service, we accommodated you by allowing you to move all four payments by a week which you did in our mobile app. Additionally, we even offered the option to split your last payment into two and move the rest two weeks later in an effort to assist you. However, you declined this option and chose to pay the last installment in full as originally scheduled. We appreciate your decision and value your understanding. Your feedback is important to us as we continuously strive to improve and provide an exceptional service. We hope you enjoy your trip in the coming weeks!

Posted 1 year ago

“I absolutely love Air fordable. The exceptional customer support is the cherry on top!!”

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Posted 1 year ago

“Great service overall.”

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Posted 1 year ago

“Ama was exceptional at responding to my email regarding a refund. She went above and beyond. Thank you so much :)”

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Posted 1 year ago

“Super convenient and great customer service”

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Posted 1 year ago

“Have to book weeks in advance to do payment plans app pointless”

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Posted 1 year ago

Thank you for taking the time to share your thoughts. We appreciate all feedback, even from those who haven't used our service, as it gives us an opportunity to clarify and highlight the value we provide. Our payment plan service was introduced to address the financial challenges many travelers face when planning their trips. By allowing customers to book weeks in advance and make convenient payment installments before your departure, we aim to make travel more accessible, practical, and possible for everyone. Since our inception in 2015, we have assisted thousands of travelers in realizing their dreams of taking life-changing experiences. Many individuals who previously found it difficult to afford airfare have been able to explore new cultures, broaden their horizons, and create lasting memories. Additionally, we have witnessed heartwarming stories of families reuniting after years apart, thanks to our payment plan options. We firmly believe that travel has the power to bring people closer together and strengthen those precious bonds. Our service has played a pivotal role in rekindling these connections and creating unforgettable moments for loved ones. While we understand that booking in advance may not suit everyone's needs, we encourage you to explore the full range of benefits our service offers. We are here to help you create unforgettable travel experiences, just as we have done for countless others. Thank you for your feedback, and we hope to have the opportunity to serve you in the future.

Posted 1 year ago

“They’re on it! Just know fhat”

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Posted 1 year ago

“Genius service! Airfordable makes travel so much more flexible and affordable. And the customer service is always amazing.”

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Posted 1 year ago

“I just had the best experience with Airfordable and I have to say I am amazed! This is my second time using them. And the customer service is top notch I appreciate them!”

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Posted 1 year ago

“Samantha and the Airfordable team are amazing. I’ve used Airfordable several times and have never been disappointed. From quick responses to accuracy with travel information…I have never been more pleased. I’d recommend Airfordable to anyone wanting to travel with ease.”

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Posted 1 year ago

“Very helpful ! Honestly my favorite app”

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Posted 1 year ago

“Quick customer service! Samantha was timely and didn’t hesitate to help me.”

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Posted 1 year ago

“Amazing customer service!”

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Posted 1 year ago

“I am very pleased with my experience using Airfordable. The process was so smooth and the app is very user friendly. I was sent notifications often but only when necessary. When I ran into a personal issue at the end of my payments they responded soooo fast and rectified my issue immediately. I am so grateful to have found this service and will use it again & again.”

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Posted 1 year ago

“The are so quick and efficient!”

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Posted 1 year ago

“Airfordable is by far the best when it comes to booking and saving. A must try”

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Posted 1 year ago

“I've used Airfordable a few times already. Every time I have an wonderful experience and the customers service is exceptional. The payment process and the disbursing of your tickets once paid in full awesome. Before I even logged off the website I had already received my tickets. The quick response as far as customer service is nothing short of amazing. Samantha responded so quickly. Anytime I need to plan out a vacation I can always depend on them to help me keep it affordable.”

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Posted 1 year ago

“I have booked through Airfordable 2 times and both have been a delightful experience. Great Customer service, professional and prompt! Booking was a smooth process! Tickets were delivered quickly after payment plan was complete! The website and app is very user friendly. Pricing and payment plans are very reasonable and affordable as well! Looking forward to adding more trips in the book! My family loves this company! Glad we found Airfordable!”

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Posted 1 year ago

“First time using the app and everything ran smoothly. Samantha helped me very quickly.”

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Posted 1 year ago

Airfordable is rated 4.9 based on 501 reviews