“The staff were very helpful as I could not find my way. Please can you put a sign saying airparks on the round about as when in rain and pitch black, it's difficult.”
“Airport Parking - The only problem we had was actually locating the Car Park .... everything else was faultless, including the delivery of the car to the airport on our return.”
“The service was really good - the only negative comment I can make is regarding the instructions about where to take the car. It's not absolutely clear and there are two paragraphs that seem to be contradictory. I had to study the paperwork carefully before finding the right information in the small print. Please sort this out because the overall service is excellent!”
“Booking simple, parking easy, bus on time both ways however when we got back someone had tampered with our tyres,, the back ones were nearly flat, we have had to buy two new tyres today costing 380.00 pounds each, so saving by parking in mid stay has been highly expensive. I have marked our booking experience high as everything was simple and easy, it's just that we will now park back at the Raddisson where we always have done before.”
“Automatic numberplate recognition should be inplace at the car park barrier therefore no requirement to put window down to speak to staff to exit or issue ticket same as short stay/ pick-up car park”
“The ticket I've booked didn't work on my way out and the gate showed £108 of outstanding bill to pay. I had to speak with help on the gate, so very stressed”
“Machine didn't recognise my reg no at barrier and had to call for assistance. A few minutes later someone responded then had to check booking and issue a ticket. Apart from that fine but a bit stressful when travelling.”
“i think this was for the parking at Heathrow Long Stay - All worked out very well, quick drop off and pick up on return. Close to terminal 1, and cheaper than off site parking (eg Purple Parking) thanks. Would definitely use again.”
