“The staff were helpful at Airparks but as we were delayed through no fault of our own we thought the extra charge for holding the car an extra 12 hours far too excessive!!!! It was more than we paid for 3 days parking!!!!”
“everything went very smooth but when we arrived we were greeted by a lady who was very abrupt and told us in no uncertain terms that we were only there for 3 hrs, she was quite rude, but apart from that it was fine.”
“Your system did not recognise our number plate, though all the details were correct on paper. This added time and hassle to our homeward journey late at night because we had to stop and sort it out at the car park office.”
“The car parking ticket did not print off the booking reference as stated. Initially, I could not find anyone to ask and the telephone number was not being answered at weekends.”
“NCP meet & greet - we arrived early both outward & inward but this caused no disruption to the handing over of our car for the week and collecting with no wait either side.”
“It was the first time I booked long stay parking that worked. I arrived got my ticket and when I got back I popped the card in the barrier and it opened without me having to go to the office to get my card validated. Hassle free booking process. Well done guys!”
“Booking was fine, but when i left the carpark it told me is had £198 to pay. when i went to the helpdesk they had no record of the booking and took ages to sort it out. i had just come off a 9 hour flight and was standing in th cold and the rain while it was sorted out.”
“Yes everything went smoothly, I scored only 7 as the car parking surface was a bit rough and un-tarmacked in places and the wait for the bus was 10 mins”
“Arrived before dawn, missed the entrance to the car park, might be helpful if you had said about the car hire car park entrance. But easy when we found it. Barrier opened as expected, same on leaving. So worked well..”
