“THE CAR PARK AT EXETER A/PT WAS GOOD BUT A LITTLE MUDDY IN PLACES.THE TRANSFER WAS OK BUT WE HAD TO WAIT ABOUT 20 MINUTES FOR THE COACH TO RETUN AS WE COULDN'T ALL GET ON INITALLY.”
“We bought premium, but only got a seat and extra luggage. We were told that you had started the premium service again, which is not the case. Because you dropped this service we started using THOMPSON years ago on long haul, these services are always full so customers are obviously willing to pay the costs. Pity you are not listening to what people are saying on the internet. This holiday was a quicky for us to escape the cold weather.”
“The advance payment was not recognised when we tried to come out. The staff were helpful though and were able to let us through after we gave them our payment details.”