“Car number plate reader printed the incorrect number on ticket even though it was correct on the acknowledgement. Confirmation number was small and difficult to read in the dark which caused a delay in being able to get the staff to find the correct detail.”
“I haven't had any problems before, but when I was leaving the carpark this time, the ticket machine said I owed money! I pressed the button for assistance and explained I had booked and paid on line...He asked for my surname, then opened the barrier. So all was well...It just gave me a little fright at first. Always best to take your booking ref with you, so you have some back up if things go wrong.”
