“after booking car parking and paying for it you then a few days later offered me the same less 10% but I could not take it up as I was already booked and paid with a non refudable payment.i think this was taking the mickey on your part”
“Driver on phone during our return to car park ,on starting car radio on ,lights switched off and blowers on full no reason for any of these as car parked within 10m of drop off.”