Airwallex Reviews

Name: Airwallex
Address: Level 7, 15, William Street,, Melbourne
Rating: 4.77

4.8 Rating 142 Reviews

94 %

of reviewers recommend Airwallex

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Phone:

13 32 99

Email:

joe.romeo@airwallex.com

Location:

Level 7, 15, William Street,
Melbourne
3000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and intuitive. Support is awesome.”

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Posted 3 years ago

“Yvia has been fantastic in helping me get the most out of your service.”

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Posted 3 years ago

“Love the look and feel of the platform and ease of use and setup is fantastic. Lindsey Walsh has been great too, always quick to respond and assist with anything I need. Highly recommended thus far! Looking forward to the iOS app and physical cards!”

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Posted 3 years ago

“Airwallex has been easy to set up and quickly become a key portal for our small business to receive in and pay out in USD transactions. It's taken away the loss of foreign currency exchange and extra charges we've had from having to pay USD subscriptions via our AUD bank account (Shopify, 3rd party inventory system and email marketing platform). Have already recommended to my consulting clients and my own business advisor to share with his client base of ecommerce business owners. Highly recommend and excellent customer service & onboarding experience.”

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Posted 3 years ago

“Quick response, solving pain points before we bring them up and/or finding quick fixes when we do communicate. Very friendly staff with a problem solving mindset which you don't usually find with external service providers.”

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Posted 3 years ago

“Airwallex has been fantastic for our early stage tech company. Super easy to onboard and setup and customer service that is second to none. Highly recommend for those sick of dealing with the big banks.”

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Posted 3 years ago

“Airwallex has been great, the platform is easy to do what you need it to do. Airwallex even helps you to get used to their platform, so you don't just open an account and expect to work things out yourself. Also, their conversion rates are transparent so you know exactly what you are paying. Really happy with my account.”

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Posted 3 years ago

“Overall our experience with AirWallex has been very positive. From getting our account setup to the easy user interface to manage bank accounts and multi-currency transfers. Happy with the functionality so far and it is great that it connects seemslessly to Xero. The fees are very competitive, if not the lowest that I have seen.”

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Posted 3 years ago

“Airwallex is a great service”

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Posted 3 years ago

“Great onboarding experience”

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Posted 3 years ago

“Just started using and very impressed”

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Posted 3 years ago

“I've been very happy with the service and assistance I get through Airwallex. Lindsey and Justin have been great.”

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Posted 3 years ago

“Really impressed with the quality, timeliness and efficient service offered by Yvia and team. Yvia was very proactive and kept us in the loop and provided us with regular updates throughout the process and was readily available for help whenever required. Kudos to Yvia and team. She truly deserves 5 stars. Cheers Umer”

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Posted 3 years ago

“As an international business working with multiple currencies, Airwallex is an amazing solution to the challenges that have come up. The team is very responsive and insightful, highly recommend Airwallex!”

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Posted 3 years ago

“I have dealt with many online business banking solutions as a director of a start up. I faced a lot of stumbling blocks in making the traditional banking system work for my business. Airwallex solves all those problems, in fact they are customer focussed and go out of the way to solve your problems to do 2 things (apart from many others): -One to make your cross boarder payments and online business transaction as smooth as possible -Secondly to reduce your cost in doing above by doing there magic! and truly as a customer it seems so easy that you will not believe it. Debbie has been amazing in making time for me as my account manager and answered all my questions. She has also re-assuared me that I will not be alone in my journey which as a new business means alot to me. I look forward to making a long lasting business relationship with Airwallex. They are highly highly recommended !!”

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Posted 3 years ago

“Recently joined airwallex and did so for the following reasons: 1. Best service from Debbie and the team. 2. Super easy system/platform to use 3. Competitive fx rates It's rare these days to get businesses that offer good service and particularly to small businesses too. Thanks”

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Posted 3 years ago

“It has been a relatively new experience for us, what I mean by that is, actual amazing customer service from a bank!!! Not just amazing customer service, but extremely attentive to requests that require urgent attention. From day one, reaching out requesting to set up an online meeting to ensure we understood the platform. Couldn't be happier, specially with all the e-com integrations... Highly recommend!”

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Posted 3 years ago

“In today's session, Anna understands my queries and can resolve them with details. The share-screen demo today was fluent and it shows that Anna understands the platform deeply. Thanks again for the helpful assistance, Anna.”

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Posted 3 years ago

“We've been using the platform for a couple of months now. We've been a long term user of transferwise but really needed to be able to issue virtual cards for team members and clients so that's what drew us to Airwallex. So far it's all worked perfectly and seamlessely. We haven't used it much for making payments yet as most of our funds are still held at transferwise so I can't yet comment on competitiveness of rates but we have been receiving payments from clients without any issues. Only downside at this stage is that they don't have an app but I imagine it's in the works.”

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Posted 3 years ago

“Brilliant experience! Sign up process was really easy, quick to add funds and setup/sync with Xero + love the Rewards program! Converting $$ and making international payments is awesome - all the relevant info was visible and could be sliced and diced any which way so I could confidently know what was going on and accurately convert the exact amount needed. No niggly extra dollars to cover esimated fees. This clarity saved $121.61 in fees, 0.010576 better conversion rate and multiple conversions.”

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Posted 3 years ago

Airwallex is rated 4.8 based on 142 reviews