AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,636 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pathetic service ,Poor services”

Helpful Report

Posted 3 years ago

“Terrible process and terrible customer care service. I had to waste hours and keep calling customer care for the return did not get any resolution from customer but they kept marking issues resolved without giving any solution list my money”

Helpful Report

Posted 3 years ago

“Sending me wrong Consignment and on that return policy is not available, such a *bakwas* App”

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Posted 3 years ago

“Ajio must allow reviews on their e-commerce site.”

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Posted 3 years ago

“WORST CUSTOMER CARE SERVICES. FRAUD POLICY. FAKE SITE.”

Helpful Report

Posted 3 years ago

“Worst shipping company ever you have tied with. Night time 9 o clock I am getting a call that can I deliver your order by 10 pm. What the hell is going on? Just because you have ties with such a cheap shipping company so does it give you license to harrass customer?”

Helpful Report

Posted 3 years ago

“Cancellation without informing the customer. I have given a promocode in spinthewheel contest..75% flat off on performax products. I have spent atleast 2hrs to select the products. And finally I placed the order successfully. After 3-4 hrs they have cancelled my order partially (8products out of 11 got cancelled). When I reached out to the customer care ...they made me to wait 25mins. A lady answered my call and said stocks are out. But in the app they are still in stock and I have given a option to reorder.but this time no promocode to apply.Ajio is just making customers fools. If I had enough time I should have approached the consumers court for wasting my valuable time in fake offers”

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Posted 3 years ago

“Fast delivered”

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Posted 3 years ago

“Ajio has shipped a product which is completely different from what I have ordered.I have returned the product which I have received from Ajio. Ajio returned the product back to me stating that the product is non Ajio product. The reason they have kept is baseless and this doubts the authenticity of Ajio entire sale process. It is shame on Ajio that it claims the product shipped by Ajio as a non Ajio product. I have already spent more than a month on this request. Ajio customer service is pathetic and the worst of the worst customer service I have ever encountered so far with online merchandise. I never recommend Ajio for anyone. You have to spend hours together to connect to their customer care. And even over email they don't bother to respond even you send dozens of email's. How on earth Ajio dreams of competing with worlds most customer centric company Amazon. They can't even compete with some other Indian brands.”

Helpful Report

Posted 3 years ago

“I have ordered tshirt & capri (nightwear) fir the first time front. Thus site AJIO, on COD. After so long what I receive is only tshirt,even on packing capri was mentioned! It was my worst experience with AJIO. I don't believe they have such big online market & they are so careless, worst service they are providing to customers! Even I paid full amount, as I ordered! For return they take less then 24 hrs, on same time of refund they took 1 week, still waiting for it!”

Helpful Report

Posted 3 years ago

“Hi. I was supposed to receive my first order from Ajio today. I got an email sometime ago saying my palazzo had been delivered. To whom? It has been prepaid for, and I received an SMS with a delivery code, but no delivery person came here. Where is my product? Compared to veterans like Amazon, Ajio has proved how unprofessional it is!!! And your help line or website do not have options for this issue...of misplaced delivery. If I do not see this matter rectified, you know what my feed back to friends and family will be about Ajio! Avoid it!”

Helpful Report

Posted 3 years ago

“We got fault size put for return still pending they have done printing mistake still they blam us !!!!!so bad experience with ajio !!!!stop purchasing!!!alot time we call but no response”

Helpful Report

Posted 3 years ago

“As the name AJIO, I had expected high quality of the Pepe Jeans denim I bought.. in the present scenario we don't go out much so didn't get the chance to wear the pair.. when I did after 2 washes only the elasticity of the denim between the legs is all wrong as can be seen in the pictures.. horribly wrinkled already.. what else do I say about your quality.. Deeply unhappy.. Co. has no value for customers or their money..”

Helpful Report

Posted 3 years ago

“Worst customer care service.. I gave a return option since the quality of the product was horrible.. they dint give me any response for it. I’ve written many mails and tried calling also.. they couldn’t arrange for a return and refund me.. the person who came to pick up my dress for return was very rude and did not agree to take the return tho the dress was completely packed and had all tags.. they wasted so much time in sending computer generated mails. The 30 day return period got over.. very useless.. horrible ppl.. never gonna shop from ajio again and would refer my friends and family not to use this stupid app too.”

Helpful Report

Posted 3 years ago

“For buying cheap product Ajio is a good platform, You want to waste your money and time and get fooled use Ajio, because sellers are very cheap In this platform”

Helpful Report

Posted 3 years ago

“Ajio does not deserve 1 star as well,, don't even bother about shopping here,, they show 80% discount and finally the check out page does'nt open itself,, even it opens amount will be revised and shows higher amount.. fake app..”

Helpful Report

Posted 3 years ago

“Stay away. You are better off with Amazon and flipkart. Using Anil means risking your money.”

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Posted 3 years ago

“AJIO.COM IS WORST SHOPPING SITE. VERY POOR CUSTOMER CARE SERVICES. HACKER EASILY HACKED YOUR ACCOUNT WALLET CREDIT. GUYS BE ALERT DON'T GO WITH AJIO.COM. WORSTED SHOPPING SITE . MANY CUSTOMERS HAD COMPLAINT HISTORY.”

Helpful Report

Posted 3 years ago

“They took my money and now when I want to return my product they aren't responding to mails or calls . First of they sent a completely different product than what was asked for . They take more than 10-12 days to get it returned or exchanged and now they don't take it back saying the code doesn't match .”

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Posted 3 years ago

“Hi Team, I have received low fabric quality product. After following up for three weeks I have not heard back. Please don’t shop in Ajio.”

AJIO.com 1 star review on 28th June 2021

Helpful Report

Posted 3 years ago

AJIO.com is rated 1.3 based on 1,636 reviews