AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,855 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 19th April 2025

Varsha

AJIO.com 1 star review on 18th April 2025

Anonymous

AJIO.com 1 star review on 9th April 2025

Anonymous

AJIO.com 1 star review on 4th April 2025

Anonymous

651

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ajio is a scam. Ajio sent me low quality product in high price. Also, sent me wrong brand and I had size issues so sent an exchange request but the delivery person refused to take it saying it was a different brand (than what was ordered). As told by the customer service, I also sent mails stating the issue with pictures but no action is taken yet. Now, tell me is it my fault that AJIO sent me WRONG PRODUCT? HIGHLY DISSATISFIED AND DISAPPOINTED Ajio. You're loosing a regular customer. Goodbye ajio. Scrolling through the reviews I found that everyone else here has faced the same issue. Shameful.”

Helpful Report

Posted 4 months ago

“The worst customer service ever—it's been eleven days and my order still hasn't been returned. I made the return on December 1, 2024, and all of a sudden, my app informed me that the delivery man had been on December 3 and that the product was not eligible since it was a false allegation. I didn't receive a call, and no one showed up. The order is still with me, and I have been phoning customer service and spoken with at least six or seven people there. I'm not sure what grievance they are bringing up, though. In no other flatform have I encountered this kind of problem! I'm really annoyed by the customer service.”

AJIO.com 1 star review on 11th December 2024

Helpful Report

Posted 4 months ago

“A jio Customer service department is very rude aslo I order 1 product from a jio on 1december but didnt get till date, also I get answers from there customer care department is ridiculous”

Helpful Report

Posted 4 months ago

“Ajio has the worst after sales service. The customer care team is useless and have no control over the logistic partner. I have placed a return order 15 days back and every day the delivery partner delivery is updating it has failed pick up attempt. Even thought have not even attempted. The customer care team is not even bothered to. Provide a solution and wrongly updating it as resolved. It’s a fake website”

Helpful Report

Posted 4 months ago

“I had a worse shopping experience with Ajio. I ordered a hoodie but I received a hoodie with the wrong colour and the wrong size, it had no labels either, just a sticker that wrote "S". I requested a return/refund. The product was picked up but received a message stating "failed quality check" after an hour. Now I don't have the product with me, i never got the refund. I know, not everyone will face what i faced, but i will still suggest everyone to be careful before ordering from Ajio.”

Helpful Report

Posted 4 months ago

“Terrible service , they send damaged products . Here I missed the deadline as I had a bereavement in the family . And as per their policy they are not accepting the return . Issue is the quality of product is bad , they sent me a torn kurta ..”

Helpful Report

Posted 4 months ago

“Terrible returns service! Its been more than 10 days that my parcel was picked up. There is no update regarding anything from your end. Your customer care number is always busy. Product was of horrible quality! No refund is generated even after repeated attempts to contact you people!”

Helpful Report

Posted 4 months ago

“One of the worst site.never ever order from this site ....they send one product when u order 2 and even deduct the amount of other and blame the customer for this . Worst SITE to shop”

Helpful Report

Posted 4 months ago

“She exploited her workers at a massive level with no salary, after working of two or three months she put fake allegations on them and than fired them without salary including zeeshan and many more.These poor people can't do anything against ajjo mam due to her influence.How this type of business will run where you are hurting poor people.”

Helpful Report

Posted 4 months ago

“Ordered a pair of Black shoes for my son 13-14 years but received small shoes White colour. Now ShadowFax and xpressbee didn't expect the return because I received wrong colour shoes”

AJIO.com 1 star review on 8th December 2024

Helpful Report

Posted 4 months ago

“Sending a defective n wrong brand product n not accepting return such a worst service providing ajio frm past 1yr ajio has become worst”

AJIO.com 1 star review on 7th December 2024

Helpful Report

Posted 4 months ago

“Worst shopping app I have ever experienced. Parcel receive nhi kra re ha delayed har bar na hi cancel kr re ha....”

Helpful Report

Posted 4 months ago

“Very very very bad experience. They don't allow you any refunds. If by chance you buy a bad quality product then you will not get any option to raise request for refund”

Helpful Report

Posted 4 months ago

“Very bad experience. I purchased an article which didn't have any tag attached to it when I received, so I made an exchange request for it and found that the receiver executive was not ready to pick up the order back for exchange as it wasn't having any tag attached to it. Now, this is really ridiculous and kind of a fraud you people are doing. Though it's not a very heavy amount but still it somewhere in a bulk affecting the people.”

Helpful Report

Posted 4 months ago

“Very bad experience from ajio... They didn't transfer the refund and claim that they transfer but they didn't ... Evn I shared my state ment to them but still they didn't response any positive response”

Helpful Report

Posted 4 months ago

“Very bad experience from ajio ordered a Red Tape shoes on 24th Nov24 and they promised delivery date was 28th Nov24 . Now 5th December still Item not received and Payment not refunded. Even though i raised complaint 2 times there no response from customer care.....”

Helpful Report

Posted 4 months ago

“I ordered from they sent me 2 same product. And that was very bad quality. After many time request they did not returned. They cheated me very fake co. I never recommend...”

Helpful Report

Posted 4 months ago

“Very bed quality deliever so don't buy the product from ajio app”

Helpful Report

Posted 4 months ago

“Very bad experience from ajio ordered a shoes from redtape and ajio peoples be are like we don't provide any support to you kindly cal redtape team and redtape team be like we can't provide any support.”

AJIO.com 1 star review on 2nd December 2024

Helpful Report

Posted 4 months ago

“I have ordered Nivea Body Lotion on 6/11/2024 Still not delivered I applied for cancellations in mean period of time for 10 times atleast. Not even able to cancel my order. I need my money back and i really don't want your product. Kindly do the needful as soon as possible. Attaching photo for your reference. Thank you.”

AJIO.com 1 star review on 30th November 2024

Helpful Report

Posted 4 months ago

AJIO.com is rated 1.2 based on 1,855 reviews