AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,740 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ajio is worst online shopping platform.. they deliverd burnt cloths.. and not taken back from u.. and sometimes refund amount also not refund u.. and even they r not proper guide u.. i want to share u my recent experience.. i ordered one dress and that dress not good.. and now they removed the return policy from that product....”

Helpful Report

Posted 4 months ago

“Very Fraud and Scam Company I have ever seen. Ordered for 4 products recived only 3 product with clear invoice for 3 products in the shipment label. But the actual invoice says 4 products and they are saying they sent all 4 products to me. It is fraud and worst online site for purchase don't use that anymore.”

Helpful Report

Posted 4 months ago

“Be VERY careful with Ajio, it has its positive side of offering great deals , easy returns and refunds ...I have had positive experience until today when I received my 3 pc pack Adidas socks . The MRP (incl taxes) is Rs 399 , but I paid Rs 454 with shipping & additional tax !! (Attached pics for proof). When you have hundreds of thousands of customers every additional 50 or 70 INR adds up as profits for Reliance. Very unethical practice I may add. Be careful what you buy on Ajio and DYOR before purchase on MRP and local prices of the product.”

AJIO.com 1 star review on 19th August 2024

Helpful Report

Posted 4 months ago

“NEVER TRUST THIS APP. They delivered wrong sub-standard cheap product & rejected the return request saying we verified at our end & found the right product was delivered to you. How can backward tracing be done in a day & request be rejected. I have invoice, parcel cover & everything to authenticate wrong cheap product is delivered. It is the worst online APP & would request everyone to BAN this APP. PLEASE DO NOT BUY ANYTHING FROM THIS APP.”

Helpful Report

Posted 4 months ago

“I Ordred a trouser, I odered the grey colour but recieved in olive colour. After placing a return request they rejected my request. Even the trouser that I recieved is not a good quality. It seems a used one. Now they say return window is closed.”

AJIO.com 1 star review on 18th August 2024

Helpful Report

Posted 4 months ago

“Ajio has done fraud with me. I got a jacket and now they are asking me for 100 policies for exchange. Mail me, attack me, do this, not everyone has that much time. Ajio is doing fraud with people.”

AJIO.com 1 star review on 16th August 2024

Helpful Report

Posted 5 months ago

“I never recommend to ajio because I ordered one short 1000/- but he send me one small kid underwear I was very disappointed and when I complained to ajio app but he did not return I have lost so don’t go with ajio app worst experience”

Helpful Report

Posted 5 months ago

“Wrong products are received and then no refund is provided. No help is done from customer care side. Fraud app, really bad experience..when talked with customer care he said to wait and just cut the call.No help being done my money is wasted.I received a carry bag instead of suit i ordered.worst experience”

Helpful Report

Posted 5 months ago

“📍BIG NO !!!!!!!!! HORRIBLE experience with Ajio👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 !!!! The most clumsy and careless , irresponsible shopping online & IF YOU RETURN THE PRODUCT THEY BLOCK YOU 🤣👎🏻 DO NOT RISK YOUR MONEY AND YOUR PEACE IN MIND WITH THIS WEBSITE - there are so many responsible and respectful websites with millions of chooses . AJIO❌👎🏻”

Helpful Report

Posted 5 months ago

“One of the worst customer service team and the supervisor are just reading the script. People can be son dump in understanding the customers Issue no one is ready to take the owner ship in helping the customer. Very bad company pls don't buy any product from this company.”

Helpful Report

Posted 5 months ago

“I don't want to give single star for ajio.com...pathetic service...they are plying with customers time and money”

Helpful Report

Posted 5 months ago

“Worst aap ever my first suit order was sent wrong product and second order was right but I wanted to return that particular product which almost 10 days to return worst app ever and there customer care service is as bad as their return Even meesho is the 1000 times better .”

Helpful Report

Posted 5 months ago

“Ajio has partnership with delhivery executives and they don’t collect the returns and delay as planned so that they need not give the refund back such a cheap business plan”

Helpful Report

Posted 5 months ago

“The service from this brand has been terrible. The field executive has canceled my refund four times, and today, he called and said he would be here within half an hour, only to cancel for the fifth time. If they don't want to work, why do they join such arrangements? And why hasn't your management tracked all these issues?”

Helpful Report

Posted 5 months ago

“I am extremely disappointed with my experience with Ajio. I recently placed an order and was expecting it to be delivered tomorrow. However just received an email stating order has been canceled due to unavoidable circumstances which does not make up for a valid explanation. Upon contacting customer service, I didn’t receive a satisfactory response and was told to wait for over a week for the refund leaving me to opt for alternate sources. A QUICK REFUND FOR AN ISSUE FROM THEIR END WOULD BE A SENSIBLE THING TO DO. With the lack of transparency and communication i would suggest to think twice before ordering.”

AJIO.com 1 star review on 12th August 2024

Helpful Report

Posted 5 months ago

“I wish I could give negative vibes infinity their Costumer care sucks … I am mailing for almost 2mnth and they are replying only with automated generated messages… they asked to provide bank statemen I provided that tooo but same messages… don’t shope from them they are real fraud .,”

Helpful Report

Posted 5 months ago

“Very worst seriously they take my Myntra parcel with out checking n customer support is very worst”

Helpful Report

Posted 5 months ago

“Worst App don't belive to Ajio. I ordered Three Arrow with their discount deal on 1st August 24 and after making payment to them waiting for 10 days for delivery. They delivered two ladies dress I bought for my wife quickly which has worst quality. I am deleting their app once my this order refund is received . Third class customer support. Please be careful of theirs discount trap. If you pay them they will sit on your money for 10 to 15 days and cancel your order. Some one should bought them on consumer court....”

Helpful Report

Posted 5 months ago

“Very bad experience about return policy....I received a wrong product but declined for return....I wasted my 1700 rs”

Helpful Report

Posted 5 months ago

“I face very bad service in return. Concern staff haven't picked my return and the status is still will collect the return. Worst service for return.”

Helpful Report

Posted 5 months ago

AJIO.com is rated 1.2 based on 1,740 reviews