AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

583

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My a/c has been blocked , my refund amount is in the blocked a/c , & now they are not returning my amount , I called so many times to customer care , I mailed AJIO team , very bad response , no money returned”

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Posted 1 year ago

“I'm so happy...I love this product and Quality”

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Posted 1 year ago

“Never order with Ajio they don't deliver your order on time and cant resolve isse they says wit for another next for days”

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Posted 1 year ago

“I ordered an El Paso black boots but they delivered me a completely different boots(a very colourful one😡) Even after the pick up has been completed and the last date for initiated refund date has cross the deadline, I haven't received my refund till now😡😡 very very very disappointed. Have been shopping online on other apps also but this was the worst experience I have.”

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Posted 1 year ago

“The worst site ever.I purchased sketchers shoes worth Rs 2000 bt I received it in badly worn out condition. I have raised complaints so many times n everytime they tell me that one employee will come for pick up n I will get the refund back but nobody comes to take the return”

AJIO.com 1 star review on 1st December 2022

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Posted 1 year ago

“Please don’t buy Puma Shoes from Ajio as they are cheating by sending very poor quality shoes. Shoe sole come out separately in few days and when I contacted for warranty they ask to contact Puma and Puma ask to contact Ajio. Both are playing.”

AJIO.com 1 star review on 29th November 2022

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Posted 1 year ago

“Product is good nd the delivery man is also good 😊”

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Posted 1 year ago

“I seriously request people do not fall under discounted scheme and sale, AJIO is the worst online shopping app I have experienced. Trust me”

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Posted 1 year ago

“Hopeless service. Didn't expect this ridiculous service from Ajio. I booked a few pants and shirts on 23rd November for my son for our travel. I ordered them only because the delivery would be on 25th, as per Ajio website. If you can't deliver products so early put the correct delivery date and not put the customers in trouble like this. And extra work for me now that I've to go shopping again for those clothes. And the worst this the clothes are not shipped but you can't cancel the order at your end. And your ridiculous system says the refund takes 15-20 days! That's insane. I will never want to shop with Ajio ever again. Its disgusting and disappointing.”

Helpful Report

Posted 1 year ago

“I placed an order two times. Both the times, the order got delayed and not delivered on time. It was too late one time & other time it was not even delivered. When I speak to customer care, they will cut the call in the middle. Ajio needs to improve the customer support and the trust towards their deliverables.”

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Posted 1 year ago

“Worst app possible ...have been trying to get a delivered for last 10 days ..but with no results .. amazing performance at the time of such competition available.”

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Posted 1 year ago

“I also have the worst experience with ajio. The product has picked up on 1st November. Still not received the refund. I would suggest not to buy from ajio.”

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Posted 1 year ago

“I ordered one jacket and one pullover, not delivered yet. Also I complained 3-4 times but they commit to deliver by given time but not delivered. Worst experience ever with ajio , totally waste of time, I am not gonna suggest my references for this app”

Helpful Report

Posted 1 year ago

“Ajio has the worst customer care team...this is regarding returns they only give you false assurance that return will get picked, then ask you to rate them after call but do nothing.....Awful experience regarding returns...now stuck with a Rs 5000 small size pair of shoes as return window closed. 🤬”

Helpful Report

Posted 1 year ago

“Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution Ajio sarvice support number 9263-30-2500 all order return/refund request related information just problem solution”

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Posted 1 year ago

“Placed order for gold earrings on 31st October but not received as yet. Complaint 2ice no answer. We shall revert by end of the day. No one revert. No one responds with commitment. Learnt message they repeat.”

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Posted 1 year ago

“I purchased jockey bras from ajio I returned My refund is not created When i asked about it then Told to me it was non ajio product But I returned same product Mere 3 orders nal es tra hoya Or mujhe baby underwear vapis bhej diya gya Worst experience Never use ajio for shopping”

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Posted 2 years ago

“Pathetic after sale service, no one to is attempting return pickup.”

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Posted 2 years ago

“FRAUD , MONEY MAKERS, NO BUSINESS SENSE.This is the worst online shopping app, I had ordered a lee cooper jeans for which I received a torn faded black jeans of some other brand which seams to be a used jeans. Moreover when I am trying to create a return request the app is crashing. I contacted their team via email and they respond that product can't be returned. I received a torn product on which company has no stands that they should return back my money. They are using people's hard earned money to grow. FRAUD , MONEY MAKERS, NO BUSINESS SENSE.”

AJIO.com 1 star review on 14th November 2022

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Posted 2 years ago

“I ordered one top from AJIO. I got very cheap quality product. When I requested return, pickup time in thd app is showing after 20 days. Return time in the app is 21 days. He didn’t come on that day and called after two days when we were outside. I told him to come next day. He cancelled the return request. It’s all fraud. First time I ordered from AJIO”

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Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews