AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,738 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th January 2025

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

622

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ajio is a big scam. One time they delivered fake Tommy Hilfiger jeans. One more time they delivered wrong Wrangler tshirt and the return process is worse than dealing with a government organization. So guys please stay away from Ajio as much as you can and shop from Myntra or Tata Cliq which are honest apps and true like their respective owners.”

Helpful Report

Posted 1 week ago

“Fraud company cheating with customer n talking of customer was cheaper.. I order 3 sweatshirts but I received only one..n the payment was I pay now they can’t solve it..Fraud Company”

Helpful Report

Posted 1 week ago

“I ordered an item on 22nd December 2024, with delivery expected in 3-4 days max. First, they delayed the delivery and i waited patiently. Then on same day 22nd of December they themselves cancelled the order. On checking with the customer support , they said the product had defect on quality check and so they cancelled. The refund did not come and they raised a complaint after 5 days on 27th December for the same. Today 06th of January 2025 and still refund not processed. By keeping the money of customers and torturing them, they are working like one of the fraud companies.”

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Posted 1 week ago

“very bad. never buy from this company.”

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Posted 1 week ago

“The worst scam ever. They change the products and take the orginal labels and put it on fake products. The worst customer experience. They do not even take the product back saying there in no Brand label.”

Helpful Report

Posted 1 week ago

“I ordered 2 t-shirts from Ajio, but when I opened the courier, there was only 1 t-shirt, and that too was of bad quality. Your delivery personnel do not allow you to handle the courier until the payment is made. This is cheating and fraud against the public on your site.”

AJIO.com 1 star review on 5th January 2025

Helpful Report

Posted 1 week ago

“Very poor service too much delay my order's I will never believe to Ajio 👎🏻👎🏻👎🏻👎🏻👎🏻”

Helpful Report

Posted 1 week ago

“I m regular customer of ajio but this time i am very disappointed from there service. I bought dresses but quality and fitting is so bad and i used coupon so they deny to take return product. I think so meesho has better policy. Ajio brand belongs to reliance group now i got to know why ambani become richest person who just lootoofying people like this . I used 200 rs coupon and waste my 2700 rs . I requested to them deduct 300 rs and rest amount send in ajio wallet at list I will buy something else from ajio only for that also they are not agree.”

Helpful Report

Posted 1 week ago

“Bakvas product Froud Ambani parivar Pote shin sapta kare bhijane khota kapda mokle Wrong 😭 product 😔”

Helpful Report

Posted 1 week ago

“I’m a regular user of ajio since 2022. But as year passed their costumer service has declined so drastically can’t express in words. They have a really pathetic costumer service by now. They Never shipped the ordered product on time and also they send wrong or damaged (torn) items sometimes. And also take longer time to pack and ship the items almost more than a week nowadays. And now they are looting costumers by adding convenience fee and also charge extra fee on COD. Beware customers they have become a fraudster company by now. Really pathetic work by AJIO, will stop using it now.”

AJIO.com 1 star review on 3rd January 2025

Helpful Report

Posted 1 week ago

“Tried to exchange a item that i purchased, delivery person tried to cheat me by charging me again saying it has to be paid for as we have not received the cash, then I asked for a replacement, and now they have taken the item and claim that it's not picked up so no refund. Big scam by Ajio”

Helpful Report

Posted 1 week ago

“This is the worst app. We need to order in bulk to get coupons. Once we do that, partial products are delivered. They won't take partial products in return. Inspite of coming across same situation, multiple times, I keep ordering from here. I AM GOING TO DELETE THE APP NOW.. that's my new year resolution”

Helpful Report

Posted 1 week ago

“It is worst kind of online brand....problem when u order,no size,maximum delivery charges,problem in exchange n return, not deliverable at this address...(never sèn such option on other apps)never answers call,no option for chatting...totally worst...should remove this kind of app...”

Helpful Report

Posted 1 week ago

“Not genuine products”

Helpful Report

Posted 1 week ago

“The worst shopping platform. Do not purchase anything from Ajio. They are provide worst service. Ajio will deliver wrong product and will not give you service of return and refund. They are fruad. The worst service they are providing. Plaese do not use Ajio. They are more than worst.”

Helpful Report

Posted 1 week ago

“I ordered 6 items on 14th December 2024, with delivery expected in 5-6 days max. First, they delayed the delivery and i waited patiently. Then on 25th December they themselves cancelled the order. On checking, they said the product had defect on quality check and so they cancelled. The refund did not come and they raised a complaint on 27th December for the same. Today 31st December and still refund not processed. By keeping the money of customers and torturing them, they are working like one of the fraud companies. Cannot believe this is a Reliance company!”

Helpful Report

Posted 2 weeks ago

“AJIOlife #AJIOHelp Order ID - FN2260607555 Product are Too tight. But Return not show and Exchange are not available #AJIOHelp What i do i Am buy so many products on Ajio last Two -Three Year's but Today I am harras to much and i am dicide i will not any product buying on Ajio”

Helpful Report

Posted 2 weeks ago

“If anything goes wrong, there is absolutely nothing you can do. The customer care is completely useless. I haven't been able to download the invoice for an order that has been delivered. The "Download Invoice" button is not working on the website/app. The customer care is not able/willing to help.”

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Posted 2 weeks ago

“Bahot hi gatiya service hai time pe koi delivery nai ati or ek mahine se mere product delivery nai huve”

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Posted 2 weeks ago

“Delivery date was 26 December 2024 Till now I haven't received by product Complaint b kiya to b kuch solve nahi ho ra hai. So pls don't order anything from this app. Order no : FN6990608789. Complaint no: COM00084374038 Worst delivery system and poor customer support.”

Helpful Report

Posted 2 weeks ago

AJIO.com is rated 1.2 based on 1,738 reviews