AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

583

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ajio is getting worst day by day.. I ordered the product still they haven't delivered till now. It's been so many days. And there is no call facilities I tried so many times I can't connected with them.. worst experience 🤬🤬”

Helpful Report

Posted 6 months ago

“I ordered a cotton kurta and because i received a defective product with no tags and wrong size i wanted to return the same but the delivery boy refuse to take it back as it had no tag and the ajio customer care is very poor. Similarly it happened to me in a prepared order with myntra. The terribly fail to provide good customer service. Very bad experience.”

Helpful Report

Posted 6 months ago

“I purchased around 6-7 T-shirt from Ajit hardly a month back. About 3-4 T-shirts colour got faded and few round colour T-shirts collar got stretched. It is all about quality and the authenticity. I paid huge amount for these TShirts . I called up to customer care no one listing. This is how Ajio is cheating customer.”

Helpful Report

Posted 6 months ago

“DELIVERY BOY WAS WORST AND THE BEHAVIOUR TALKING WAS ALSO VERY RUDE MUKESH NAME . THE DELIVERY BOY DIDNT HAD SENSE OF TALKING TO LADIES WAS. ALSO BAD .. DID NOT EXPECTED FROM AJIO WORST DELIVERY BOY AND SERVICE ….”

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Posted 6 months ago

“Ajio is providing very bad service, products are not delivered on time, No proper customer care. I used to buy a lot from them ..now I am scared to buy anything from Ajio.. I would highly not recommend Ajio.”

Helpful Report

Posted 6 months ago

“Not satisfied with delivery service. They are not customer friendly they are talking very aggressive. My product was supposed to be delivered on April 4, 2024. It has reached at destination facility. They have never reached out via phone or address but they have updated the status as delivery attempted. Although they called on April 13 and didn't talk in poleite way. So that I cancelled my order.”

Helpful Report

Posted 7 months ago

“@Ajio..Everything is wrong and worst, useless your returns policy , u just keep adding money , the quality is bad and when we return u don't give platform money 128 rs back , Means even if your quality is worst then for return also we have to pay , Damm,, And the worst part , you do the order cancelation by urself but in that also u don't return the platform fee, mns we order but u canceled but u returning only the product price but not all the tax u levied on it This is the worst platform I have ever seen Really want to ajio to come down in market”

Helpful Report

Posted 7 months ago

“This is not a complaint more of a suggestion to not use blue dart for your delivery services. It's been 5 day the product has been received by them. I have still not received it. Every morning they call me to ask my address then they do nothing. Please try to make some changes”

Helpful Report

Posted 7 months ago

“Your service is worst. I m too tired of explaining issue to you people so will not have patience to do it again.”

Helpful Report

Posted 7 months ago

“Everything is wrong and worst, your returns policy , u just keep adding money , the quality is bad and when we return u don't give platform money 100 rs back , Means even if your quality is worst then for return also we have to pay , Damm,, And the worst part , you do the order cancelation by urself but in that also u don't return the platform fee, mns we order but u canceled but u returning only the product price but not all the tax u levied on it This is the worst platform I have ever seen Really want to ajio to come down in market "Pese lutne ka company hai "”

Helpful Report

Posted 7 months ago

“They are delaying my order frequently telling false excuses. They have very bad customer service and do not respond to queries. I ordered my package for an event which till now did not get delivered and my event is over. What is the point in getting the product after that. Please do not order from ajio anymore”

Helpful Report

Posted 7 months ago

“I am not satisfied your delivery service”

Helpful Report

Posted 7 months ago

“This shopping flatform gives very ba experience, they are fraud and cheap products use.”

Helpful Report

Posted 7 months ago

“Ordered a few products but never got them delivered on time, even after reaching out to their representative team. And then got a message that products cannot be delivered and the amount will be refunded. Got the refund . But what’s the point in spending so much time in selecting and ordering items for them to eventually get cancelled. Very disappointed .”

Helpful Report

Posted 7 months ago

“Very bad packaging. I was excited to receive new clothes and wear them but they were received in such a bad condition that there is no option but to get them ironed from a shop or probably drycleaning as well. How can the packaging be this bad? Never received such pieces from Myntra or H&M etc.”

AJIO.com 2 star review on 9th April 2024

Helpful Report

Posted 7 months ago

“The worst shopping ap delivery not at time”

Helpful Report

Posted 7 months ago

“There is no reply from costumer care,we received a damaged product and we also mailed them 3-4 times it’s been more than 8-9 days and there is still no solution. We have order Steve Madden product and we received used and damaged product. My order id-FN3691501475 Return id. -RT145354167”

AJIO.com 1 star review on 8th April 2024

Helpful Report

Posted 7 months ago

“It is extremely bad, ordered a trolley prepaid, it was supposed to be delivered today d I have a trip tomorrow but last min changed the delivery date, no customer care members know how to proceed except wait,d supervisor available yo speak to. Wat is the use of customer care support if they don't know how to proceed , too bad , extremely disappointed, never using ajio again”

Helpful Report

Posted 7 months ago

“Guys...do prefer Ajio....they are cheating customer by sending wrong product and damaged product.”

Helpful Report

Posted 7 months ago

“Resolution problem i complain for one delivery issue on 1 april till now my complaint not solved by the ajio team”

Helpful Report

Posted 7 months ago

AJIO.com is rated 1.3 based on 1,635 reviews