AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,745 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 17th January 2025

Sanoopkurungodan

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Below is my complaint to Ajio on 18th Oct 23. This is regarding the order ID: FN6835404287 Below is the full picture of the dress and the blow up of the tag. All this would not be required if your company had honestly and graciously sent your associate for the return pick up. Not once did the associate come to pick up the return in 1 month. Instead he kept sending mails that I was unavailable for pick up. How dishonest can you get??? Kindly credit the proceeds to my credit card. used in this transaction So far there has been no response”

Helpful Report

Posted 1 year ago

“Really worst experience I still not get my order really bad”

Helpful Report

Posted 1 year ago

“My product is lying at their final destoination warehouse from last 03 days....neither they are delivering the order nor giving me their logistics partner's contact number. This is worst service from AJIO”

Helpful Report

Posted 1 year ago

“You people don't have conscience, I dint receive the product and app shows delivered. You are very bad bad bad brand ever . Amazon are so good and customer service is excellent with Amazon . You fail in customer service. You are dissappointibg . You bluntly say you can't help if courier does mistake. No humanity in ajio. Please reject this shopping app. It's no good Two times this has happened. I am very dissatisfied with ajio”

Helpful Report

Posted 1 year ago

“Worst refund policy ... i odered something on sep 16 and returned on 23 sep., after that they takes 16 days for quality check now they saying that we initiate refund on 8th oct but today is 18th of oct ...but i can't get my refund of rs .1817 back ... now they wants me to go my bank and then send them my one month passbook entry data ...... i have myntra , amazon and many others shopping apps ,, but Ajio is a worst or worst they makes thr coustmer unhappy or troubles them ... once i get my refund back i uninstalled Ajio with in a sec. never trust them”

AJIO.com 1 star review on 18th October 2023

Helpful Report

Posted 1 year ago

“The buyers are being cheated ,They are cheating by saying all the offers,im very dissatisfied with this orders they are cheated me im not going to the shop in the app worst service and response so bad experience to me.”

AJIO.com 1 star review on 17th October 2023

Helpful Report

Posted 1 year ago

“Too bad experience with the pick up executives, they don't have manners to talk to customers, arrogant, they disconnect the phone with hearing, put their own remarks of customer not available etc”

Helpful Report

Posted 1 year ago

“They send a wrong product and when I went to return the product it being more than 10 days that they are not picking it up .. they have the worst customer service. Every day they message out for pickup but no one came and there delivery guy making lot of fake attempt”

Helpful Report

Posted 1 year ago

“This fraud app so please don't buy any product from this app , they deliver wrong then will not take back”

Helpful Report

Posted 1 year ago

“I ordered shoes of number 11, they sent me number 10, a product was not being exchanged at my address, I went to another address and sent it for exchange, still got the same wrong size shoes, Third class app..& customer care.”

Helpful Report

Posted 1 year ago

“Worse delivery partner “ Delhivery””

Helpful Report

Posted 1 year ago

“Very poor customer service no proper response. Product quality issues”

Helpful Report

Posted 1 year ago

“Product is neither getting delivered nor they are cancelling the order for refund”

Helpful Report

Posted 1 year ago

“I received a damaged dress from AJIO. It literally had 3 holes in the front. And after receipt I checked that it was non-returnable. I sent multiple emails to customer care including pictures. However, they refused to refund and sent response saying that item was delivered in good condition🤬.Worst customer service. Never gonna buy again from AJIO.”

Helpful Report

Posted 1 year ago

“I ordered a lehenga and instead a dirty kurti was sent to me. Nor was there any hearing on the complaint The company is a fraud”

AJIO.com 1 star review on 10th October 2023

Helpful Report

Posted 1 year ago

“This is a fraud.... The delivery person took away the product but didn't give me back the exchanged product.... Then are not even returning my money..for the product they picked up.... It has been 15 days ,they are not responding to my complaint.... Shame on your team... You can't solve a single problem.....”

Helpful Report

Posted 1 year ago

“Very poor customer service, they're very unprofessional don't value their customer.I am very disappointed the way AJIO have treated me.”

Helpful Report

Posted 1 year ago

“I ordered a dress from ajio brand Y london. I ordered S size for which the measurement given is 34.6. accordingly I ordered my size. When ai received the product, it looked so small . I knew I won't be able to wear it still I tried but it was way too small that I could not even wear it for trial purpose. When I measured the dress with the measurement tape, it is only 30 inches instead of 34 inches.. I raised a request to exchange the product with the bigger size as the size guide given is not according to the actual measurement of the product . Called customer care multiple times but all of them are just dumb minds sitting there who cannot give any resolution and are speaking only one line that the product is non returnable without understanding that this is their fault. Anyone will order referring to the size guide given for the product..I wonder why are they even appointed of they cannot give any resolution to the customers. Very pathetic experience as the dress is a total waste for me if not exchanged .”

Helpful Report

Posted 1 year ago

“Ordered some beauty products but they are duplicate costly”

Helpful Report

Posted 1 year ago

“Good products”

Helpful Report

Posted 1 year ago

AJIO.com is rated 1.2 based on 1,745 reviews