AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

583

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have placed a prepaid order, where the product were not delivered to me and beside raising lot of complaints they haven’t refund the amount as well. I’m regretting considering Ajio and shopping. Worst customer experience, where they have closed raised tickets without helping with the resolution.”

Helpful Report

Posted 1 year ago

“I bought three products from ajio 1 was delivered 1 was Automatically Cancelled from Ajio and 1 taking so much very very bad service”

Helpful Report

Posted 1 year ago

“Delivered damaged product and not ready to return, customer care not guiding right”

Helpful Report

Posted 1 year ago

“Worst possible service..First they send me a black dress when I ordered for a white one from Ishin dresses and then when I try to return it they refuse to take it saying that they can only take back a white one as is there in the picture !!!Can you beat that.Frauds!!”

Helpful Report

Posted 1 year ago

“Worst Customer Service and I am surprised that this is happening with AJIO a company related to Ambani's. I think they are minting money by looting customers by selling cheap products and never process the return requests and even if they do they will not process the refund. Last year I donated one Jeans since I was not able to use it due to poor quality and it was not picked up by them, they just keep re scheduling your return pickups and never come to pick up the material. NOw I have 4 products to return and struggling to return them since last one month.”

Helpful Report

Posted 1 year ago

“Don't buy from ajio i returned handbag on 02 March 2023 after 15 days later they said this non ajio product ...how it is possible when whatever I was received same was returned to ajio ...very bad thing”

Helpful Report

Posted 1 year ago

“Verry poor costumer service!! I order the items before one week they didn’t deliver properly, it means i order 4 items i get only one product, 2 item’s was outo cancelled it was without any information, rest one product they said me it will deliver before 20/03/2023 but still at this time i didn’t get my product!! Its verry shame.”

Helpful Report

Posted 1 year ago

“Very bad service. Return my product. After pick up my product there is no update. After calling customer service come to know the product is rejected saying it's non Ajio product. I have proof and uploaded photos also. It's been 15 days not any update when I receive my product back.”

AJIO.com 1 star review on 19th March 2023

Helpful Report

Posted 1 year ago

“I Order black printed kurta but delivery boy delivered me a pink Palazzo today which I have not ordered nd also that Palazzo dnt have price tag ..nd delivery also to much late.”

AJIO.com 2 star review on 19th March 2023

Helpful Report

Posted 1 year ago

“Such bad service. Ordered a top from their site for the past 4 days its been showing that the product is going to get delivered. Still haven’t received it and continuously fake attempts to deliver the product is happening. Customer care is so useless they dont know anything. Worst experience. Their delivery partner is also bad.”

Helpful Report

Posted 1 year ago

“The return policy is too pathetic. I placed the orders and didn't liked the product so requested a return. But it is not arranged by the team, and said that our pic up is not available in your area. Now my question is if you can deliver the order then why the return in not available.”

Helpful Report

Posted 1 year ago

“Very bad experience.. poor customer service... N worst product.. never buy anything from this site they r cheaters.”

Helpful Report

Posted 1 year ago

“Worst shopping app ever. Specially if you have any issues with the item they will not take it back and blame it on you so beware of this Ajio app. I have lost my money.”

Helpful Report

Posted 1 year ago

“Not refunding money since last 1 month”

Helpful Report

Posted 1 year ago

“Looting shop, making fool by showing fake advertising, don't have products, of you pay in advance, consider your money lost. No customer reviews option on products. Very low quality products.”

Helpful Report

Posted 1 year ago

“My order was cancelled by the company itself stating delivery issues! Refund was initiated by their end in December 2023 and haven’t received the same ! When we contacted AJIO customer service , they are literally asking us to send them bank statement to prove that we dint receive the refund !”

Helpful Report

Posted 1 year ago

“Worst customer service. Cant return the product due to size issues and I have been following up since two months. Horrible management and terrible service. God dave your company. Its a shame you people are not able to manage a single return. Very incapable and very unprofessional. Better shut yoir company.”

Helpful Report

Posted 1 year ago

“Looting shop, making fool by showing fake advertising, don't have products, of you pay in advance, consider your money lost”

Helpful Report

Posted 1 year ago

“Ajio is the best company to provide good quality of products.”

Helpful Report

Posted 1 year ago

“Taka MaLL Loan C U S T O M E R Care Number7008172090Taka MaLL Loan C U S T O M E R Care Number7008172090”

Helpful Report

Posted 1 year ago

AJIO.com is rated 1.3 based on 1,635 reviews