AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

583

Anonymous

Anonymous // 01/01/2019

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“i wanted to exchange shirt for bigger size. they didnt had it in stock and refused to exchange it with any other product or give credit voucher. I do not recommend this website. extremely poor service”

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Posted 8 months ago

“I want to give 0 star but its not showing. The worst delivery service I ever seen in my life. I want to share my experience with u . I bought 7 items from ajio on date 7 march and in my order my receiving date was 10 march then after 2 days the delivery date chaged to 11 march then on 12 march i was notified that the delivery guy is out for delivery and then on 14 march i was told that the delivery attempt failed because recipients was not available. I want all the user or people who are using ajio, not to buy anything from ajio as there commitment are always fake.”

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Posted 8 months ago

“I ordered a co ord set from Ajio recently. Apparently it is a non returnable item (written in very small words- not even readable). The product quality is as good as a handkerchief. The sizing is pathetic and now Ajio is not willing to accept return. Brand name is Nomad. Did not expect from Ajio Anybody else face this issue? How can I reach out to consumer forum? Also be careful while ordering .”

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Posted 8 months ago

“Very bad service. They claim an easy returns but in reality it's the opposite. They won't take back their product even though they shipped the wrong product still they are not ready to take back. Worst app highly disappointed. Never going to use this app again.”

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Posted 8 months ago

“This is the second time i have ordered a product from your app and every time i order a product, it is cancelled by your side. And this is happening even after speaking to your customer care when they said that it will take time but it will be delivered. The last time i ordered i didn't even receive the refund for it. This is the last time i am ordering via your app. It is a terrible and inefficient app.”

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Posted 8 months ago

“Very very bad service.....placed order before 10 days till now i haven't received the product plus they are not cancelling the product nor refund.. Too much disappoint”

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Posted 8 months ago

“Very bad customer Care service I got my product delivered but in app still showing canceled I have connected to customer Care service no one taken action for this till now. Bad experience”

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Posted 8 months ago

“Very poor..I have initiated return for one article...product is not being picked up...they are delaying the process...not I am able to directly connect with them on call..I am sending them emails again and again but no use...article is not picked up yet...not is my money refunded... overall worst experience ever.”

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Posted 8 months ago

“Their customer care is very poor, my order is not delivered..still they are messaging without confirmation that it is delivered”

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Posted 8 months ago

“Worst shipment delivery experience, caused 4 days of delay without any update. Their shipment is complete worse”

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Posted 8 months ago

“I had very worst experience in ajio one month happened but still my refund was not initiated.worst customer care service no reply from their side mailed more than 10 times and attached my bank statement also but no response worst app so far I don't recommend this app.october month issue they sending now January month issue I don't know when will I get response”

AJIO.com 1 star review on 23rd February 2024

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Posted 8 months ago

“The worst site with the worst service , they kept my money stolen , since 5 months I have called them 30+ times ,send them plenty of mails still no action has been taken to transfer my wallet money to my bank such an unprofessional act seriously cheap I’ll share the screenshots of sent mails that’s just few I sent”

AJIO.com 1 star review on 20th February 2024

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Posted 8 months ago

“Iam not suggesting to shop in this app..such a bad customer care service.. if u put ur product to refund.. your money will gone... U have to keep on talking to customer care. .. and road around your bank..”

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Posted 8 months ago

“Totaly a third clas app customer care service is terrible they wil send u ring items nd tel u we can't help out I thnk worst app dealers”

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Posted 8 months ago

“Ajio is a fake company they started scam business now a days.This is a fake site as per experience. When you order something and later you want to return it. They will make you fool. And after that you will loose your money and stuff both. Literally they are playing with emotions of customers..Don't buy products from this side after purchasing product if u want return or replace these guys are saying this particular product is not refundable or exchange.I called their helpline for 3 times. No resolution was given and I felt like such a fool to be scammed so easily.”

AJIO.com 1 star review on 17th February 2024

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Posted 8 months ago

“Ajio wants to become global but with worst customer service this is not possible. And try to learn from your rivals how to provide customer service”

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Posted 8 months ago

“Ajio is a fake Ecom company they started scam business now a days charging platform fee of 10 to 100 rupees on each product and which is non refundable weather to take product or not. Biggest scammer now a days. Please don't buy from them they show offers but they are actually not cheating people showing offers”

AJIO.com 1 star review on 13th February 2024

Helpful Report

Posted 9 months ago

“Poor service return and exchange”

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Posted 9 months ago

“Fake site... Higher prices with worst quality material....On returning my order all together they deduct Rs.177...Rs.29platform fee that is okay but Rs.148 for what????? Looting customers...Never buy from Ajio... Returning is also a very difficult task...”

Helpful Report

Posted 9 months ago

“This is a fake site as per experience. When you order something and later you want to return it. They will make you fool. And after that you will loose your money and stuff both. Literally they are playing with emotions of customers.”

Helpful Report

Posted 9 months ago

AJIO.com is rated 1.3 based on 1,635 reviews