AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,742 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 17th January 2025

Sanoopkurungodan

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having such a bad experience with Ajio app.... I had ordered 2 items on 3rd of June it was supposed to be delivered on 12th of June but it got delayed to 15th of June and then to 16th June ... It's been 2 week since I ordered my parcel but didn't receive it yet ... They are charging extra for delivery but providing such bad customer service... I am never ever going to shop from Ajio ... They are doing scam with people .... Please don't prepay for your order in Ajio app .”

Helpful Report

Posted 7 months ago

“I ordered 2 dress for 3000rs but received totally different item. The customer care is not processing return request saying that they have correctly shipped and cannot return my money. Big SCAM happening daylight. Bloody scammers..”

Helpful Report

Posted 7 months ago

“If I could, I would negative. They sent me wrong product. I ordered a top and recieved some old saggy pant. Upon no returning, no refund was initiated by them. No answer to the numerous customer care calls. No help from the customer care option. It's practically non existent. **SCAM - FRAUD - AJIO**”

Helpful Report

Posted 7 months ago

“They have delivered wrong products and after complaining they aren't ready to refund and proceed with a return. Pathetic service. There is so service provided to the customer.”

Helpful Report

Posted 7 months ago

“I have ordered for 3XL women suit and you sent M size. It was a gift , Ajio has ruined it all.”

AJIO.com 1 star review on 15th June 2024

Helpful Report

Posted 7 months ago

“Very pathetic service. Never going to buy things from AJIO.”

Helpful Report

Posted 7 months ago

“my products not dilver on time all through you are screening the date some how dilvery date is near you are change the status of dilver .. totally not to dilver on tym.. also abhi bi vo dilvery me delay hi show kr rehe hai .. upr se aap customer care vaale ai use krke customer se baat tk nhi krne de rehe taaki me unnko bol sku ki kuu muje abhi tk mera project nhi mila hai”

AJIO.com 1 star review on 14th June 2024

Helpful Report

Posted 7 months ago

“If possible to give in negative I'll give that. Very pathetic service. I have ordered a suit they have delivered me a saree and now saying that they have delivered right product. I'll never ever buy from ajio. Not accepting their fault and pressurizing you take that product. How can they justify that they have delivered right product.”

AJIO.com 1 star review on 13th June 2024

Helpful Report

Posted 7 months ago

“I bought CASSEIY CLOGS for women..i u wont believe how awesome those clogs are..stepped in the clogs n felt that soft touch n equally comforting..height of the clogs is also perfect for shorty like me..quality is awesome too..and also i had to choose size 2 times smaller than my actual size for the perfect fit..soft n comfortable at the same time is the value combo..my money was worth..and m so happy for choosing CASSEIY clogs for my rainy wear..Thnk u so much AJIO & CASSEIY for give me soft touch of happiness for entire mansoon..PERFECT CLOGS FOR MONSOON..”

AJIO.com 5 star review on 13th June 2024

Helpful Report

Posted 7 months ago

“Worst app ever.they will provide you incomplete order and then they will cancel your return..after making so many call”

Helpful Report

Posted 7 months ago

“I will give them zero if possible, recently lost 7000 rupees because their courier partner picked up the stuff and it was not returned, raised the complaint, without any resolution. They have no system or checks in place to protect the customer, terrible service !”

Helpful Report

Posted 7 months ago

“very poor service I am ordering before 30 days but order not deliver till now”

Helpful Report

Posted 7 months ago

“Take it as I'm writing to AJIO so I could be honest. Dear AJIO Team, Wow, just wow. You guys really outdid yourselves this time. I placed a prepaid order for a pair of sneakers from my long-time wishlist during the big billion sale. You know, the sale that had me staying up late, refreshing my browser like a maniac to snag those sneakers I've been eyeing for ages. Fast forward 15 days—fifteen excruciating days of anticipation—only to receive a note that my order was canceled with a casual "sorry for inconvenience." Oh, but the plot thickens! The sneakers are now out of stock. Isn't that just the cherry on top? One would think that in a first-come, first-serve world, my dedication to shopping on your platform would be rewarded. But no, AJIO seems to operate in a different dimension where customer satisfaction is a mere myth. This isn’t my first rodeo with your stellar service. I've had the pleasure of experiencing such bitter disappointments before. If you can’t handle the customer flow during a sale, maybe it's time to reconsider what exactly you're serving in the market. Because it's certainly not a reliable shopping experience. Thanks for turning my long-awaited shopping joy into sheer frustration. You never fail to surprise, but always in the worst possible way. From, A (now very exasperated) customer”

Helpful Report

Posted 7 months ago

“Bahut let delivery hoti he yrr”

AJIO.com 1 star review on 12th June 2024

Helpful Report

Posted 7 months ago

“Very bad service no response from the support when you face product related issues”

Helpful Report

Posted 7 months ago

“Ajio is fraud. I ordered a lee cooper jeans and ajio sent me dnmx jeans and when I call, customer care executive told me that we shipped the right product. We can't do anything if you received a wrong product.”

AJIO.com 1 star review on 11th June 2024

Helpful Report

Posted 7 months ago

“Ajio is scamming their customers it’s been twice I order 3 pair of sandals only one product was same as I order the remaining two one was different product one was worn out never ever shopping from ajio so disappointing Il add a picture as well what I order vs what I got”

Helpful Report

Posted 7 months ago

“Very bad 👎👎 experience Product is fake Not refundable Not exchage options are available on app Very bad I will never order on ajio app I am so upset for last 4 days every day they said we will contact you with in 48 hours But not any response मै सभी को एक ही सलाह दूँगी कोई भी यहाँ से ऑर्डर ना करे l आपके पैसे मारे जायेगा”

AJIO.com 1 star review on 10th June 2024

Helpful Report

Posted 7 months ago

“Worst delivery service and worst customer support. They missed to deliver product and showed product delivered, and after me raising multiple requests they refunded me money by wasting time for many days & increase in product price. Such a bad strategy. Even raising multiple complaints regarding same issue all customer service don't respond properly. Despite their mistake they don't compensate and they just give me answer, please wait.Never experienced such a worst customer support. Such a pathetic experience.”

Helpful Report

Posted 7 months ago

“Worst experience with ajio and customer care”

Helpful Report

Posted 7 months ago

AJIO.com is rated 1.2 based on 1,742 reviews