Login
Start Free Trial Are you a business?? Click Here

AJIO.com Reviews

1.3 Rating 1,634 Reviews
F
Happiness Grade
F

Returns - Difficult

10.34%
Industry Average
Ajio does not refund on returns Ajio thus violates both the Contract as well as Consumer Protection Laws.
posted 1 month ago - Anonymous
There has been issues with few of the returns made through Ajio, where delivery agency Shadowfax is denying to pick up the delivery products despite having the issues with the products mentioned below - 1 - Return ID - RT161857964 - Original Product received was damaged - at the time of pickup delivery boy refused to pick up the product stating that the item is defective and cannot be taken back.
posted 1 month ago - Anonymous
Worst app to shop after buying returns doesn't won even customer care does not help never ever will order form ajio very bad experience .
posted 2 months ago - Anonymous
Bad at returns
posted 2 months ago - Anonymous
Secondly - when I tried to return, your app is telling me that return pickup is unavailable from my area…how come ajio can make fool of customers where you can sell and deliver your products to us but when it comes to genuine returns, you can’t have it picked from same address - is it justified? Your customer support is asking me to provide alternative address, please think logically how many addresses one individual can probably have in the same city? I tried providing two more, which didn’t got accepted either and lastly, one address got accepted but later your support team gave me another shock that now ajio wants me to self ship the product- this is highly unacceptable! I regret doing my first purchase from ajio rather then sticking to my existing shopping portals like Amazon, myntra etc.
posted 2 months ago - Vansh
Ajio have no return option , i am order 2 dresses but anil aap denied to returns that dresss
posted 2 months ago - Anonymous
They are repeating the same for two returns.
posted 2 months ago - Gotham Bharathi
Be VERY careful with Ajio, it has its positive side of offering great deals , easy returns and refunds .
posted 2 months ago - Donny aka SatoshiDon
Ajio has partnership with delhivery executives and they don’t collect the returns and delay as planned so that they need not give the refund back such a cheap business plan
posted 3 months ago - Anonymous
This app earns so much money just by the orders and returns wil explain how.
posted 3 months ago - Meghaul084au