AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,749 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 17th January 2025

Sanoopkurungodan

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst experience ever. Return is still not accepted and refund not intitiated. Exchange has been asked for amount again. Please prefer myntra. Ajio is a pathetic site. I will never recommend.”

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Posted 2 years ago

“wrong product with the original tag delivered hw can u send size xxl dress instead of of size S dhoti & crop top ordered...ur team is educated enough I guess or ur forcing ur unsellable item on us.The product doesn't matches with what I ordered also same another order issue ordered a leather jacket received a different one and return pick up not happening Pathetic return & customer service”

AJIO.com 1 star review on 4th August 2022

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Posted 2 years ago

“Best shopping app ever No complaints ✌️”

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Posted 2 years ago

“For the return pick up, it took more 1month, that too after repeated follow up, I trustet Ajio that they will give best customer service, but that's not true.. Had bad experience...”

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Posted 2 years ago

“Ordered a track suit. Was oversized. Order delivered on july 16th until aug 1st order status still in shopping status. Its been more than 2 weeks, not able to reach customer care neither return option enabled. One of the worst platform for shopping. Highly dissatisfied. I am going to del the app in the phone n don’t recommend anyone to do online shopping here. Its total fake. Now i will hv to keep the oversized track suit n its a loss.”

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Posted 2 years ago

“Very happy with my orders fro Ajio. The fabric is nice and on time delivery. Thanks Ajio.”

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Posted 2 years ago

“First I inform you Your service is very very Wrost Due to my parcel delivery by your courier company Xpressbees . When I seen my taking status on delivery date there wrongly mention customer not take but reality is your delivery person not come at on that place and direct wrongly mentioned status Then after I call to customer care executive after I took your ahmedabad office address and number but there my parcel not available and also your ahmedabad office wrongly mentioned in your system as per your system address is in Isanpur but it's wrong your office address is Narol circle After I am gone there for collect my parcel Your Office Manager / Incharge Mr. Ravi (087801 85513) Promised me your parcel delivery tomorrow any how but his not completed self promise then after I many call to Mr Ravi after receiving call told me your parcel is cancel and return to company. after he told me you can complain on this regards I already booked Delivery again 27.07.2022 by customer care number but still no one come I want required my Parcel any how My Xpressbeestaking id is mention Bellow”

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Posted 2 years ago

“Customer service is very bad at ajio they didn't provide any resolution. You have to call them n no of times, they take months to resolve a query. Just waste of time.”

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Posted 2 years ago

“I bought more than 15 clothes from Ajio.com. when I ordered the stuff it was deliverable at my address and when i chose to return die to size issue, it is saying they do not have service for same address. Please dont buy from Ajio unless and untill you do not have alternate choice. Worst service....worst costumer care...fake promises...very upset with services”

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Posted 2 years ago

“Ajio customer support 91-99122804 executive officer CEO and co-founder refund policy 8252563594 Call now 24/7”

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Posted 2 years ago

“Worst experience i have ever faced with this shopping portal i have returned the product but i never got any refund and its not updated yet that the product has been picked up So neither i have product nor i got my refund Pathetic service”

Helpful Report

Posted 2 years ago

“This is a company with very bad customer satisfaction. No one replies on customer support. They just keep you hanging with your complaints, nobody cares about customer satisfaction in this company.”

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Posted 2 years ago

“Very late delivery not yet I receive my product”

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Posted 2 years ago

“Ajio is service the worst service i ever had with online shopping. I have ordered 6-7 items and they delivered after 20 days also i wanted to return some items agent were saying that address is misrouted. Never ever go for ajio. It's simply worst and”

Helpful Report

Posted 2 years ago

“This is the worst app for shopping and customer care service support is not helpful at all I must say I ordered a product and it will take more than two weeks and still they said just wait . And the order returns are also same issue faced Worst online shopping experience and customer care service”

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Posted 2 years ago

“one of the worst site to shop from all big buy are returned from their end with no explanation again and again, am facing it third time.. no more shopping here”

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Posted 2 years ago

“I very dissatisfied with the delivery services from by courier partner express bee..every time the product is delivered the guys ask for otp code..bt thing is we don't receive otp code on time and that courier guy keeps on asking the code..which is very irritating...other e commerce company doesn't follow this process..they simply delivered the product.. Due to this otp process i am discontinuing shopping form ajio app..”

Helpful Report

Posted 2 years ago

“For my prepaid order. The product is not yet delivered byr status shows it us delivered. I visited to their delivery partner. I saw my product their then they said without Ajio confirmation we can't deliver. What type of bloody service are you providing”

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Posted 2 years ago

“They have a good variety and good brands on the AJIO luxe section but the delivery times are pathetic. It has been 15 days since I placed an order and they still keep postponing the delivery date. Idk why they chose delhivery as their logistics partner which is the worst logistics company right alongside aramex.”

AJIO.com 3 star review on 23rd July 2022

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Posted 2 years ago

“Ajio is a fraud with a pathetic customer care and no returns. I am not the person who generally writes the review. But they have made the experience so bad that I had to spend time to learn how to write the review to let people know the reality if this evil shopping site. I had ordered two tee shirts and they never got delivered to me. I made several calls ( two weeks) but no proper resolution was provided, today he (customer care executive) said he would arrange a supervisor call, but none called. My order was delivered to some one else and my money is wasted now. There was another top that ordered. I placed an order for xl and they gave me xxl. N guess what they never came to pick it up, despite placing the return order on 14th july. The shadowfax courier moron would just give a ivr based call wherein I was given only two options i.e to reschedule pickup or cancel it that's all. If a courier guy doesn't come to pickup whom to I give my top to???Trust me ajio has a horrible customer care service( who just put you on hold for hours and raise a ticket that is never solved. Later on they tell us to give a feedback only 9 or 10 not below that) . They are fooling people and making money online. This reliance group goddamn ambani will never prosper. Do hell with your online shopping site ajio. I have narrated this incident to my neighbors and friends, now even they have decided not to go with ajio, when it comes to online shopping. ...”

AJIO.com 1 star review on 22nd July 2022

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,749 reviews