AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

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“Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call”

Helpful Report

Posted 2 years ago

“Late delivery no response, be aware no one is responding wanted to wear clothes in diwali but no point, fn5890307185”

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Posted 2 years ago

“Very bad experience on my first order worth 5000rs Bad quality and even used product Will never trust or buy anything on ajio”

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Posted 2 years ago

“Very bad experience from shopping from Ajio. The burden is on the customer to prove that the product was delivered without tag.. Now i habe to write an e mail, upload photos of the product and alao the bar code and mention that the product was without tag. My 1500 Rs are stuck there, and i have ro go through this exercise”

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Posted 2 years ago

“This is a worst app. They don't exchange or return even after several followups. I ordered 3products in that one was too loose in shoe size so immediately I put exchange with smaller. They didn't respond then I applied return No response Finally they send a mail seller denied and return rejected. Out of date. Worst worst worst. Don't buy Amazon is 200 times better they have support customer service.”

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Posted 2 years ago

“They donot refund your money . Customer care is not at all helpful . They will not take any action against your complain .they will only send your complain no but it will never be solved.”

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Posted 2 years ago

“Horrible site. They deduct my money, delivered a wrong item and on placing return and replace request they never delivered my product. Never seen a site which took 1 month to deliver a product!!! I still haven't received my product yet .”

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Posted 2 years ago

“poor customer service they didn't respond to complaints”

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Posted 2 years ago

“they donot refund you aftr returning product.very fake”

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Posted 2 years ago

“No one responded for my refund money. No one give me properly answer. Fraud site 🤬🤬🤬🤬”

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Posted 2 years ago

“Very bad experience with ajio app. If you wrongly ordered something you can cancel the same. If you call to costumer care no its always busy. If luckily any executive pickup the phone they don't have any solution. If you returned any product they have deducted cod / delivery charges as well. Its very bad... company should think about it as very small e-com companies provide very good services.”

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Posted 2 years ago

“I had ordered items ,2 items were completely different from what I ordered.I am having a horrifying time returning these products.I have placed return request innumerable times,I have dropped emails,Talked to customer care but only false assurances.My experience is really bad with this site”

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Posted 2 years ago

“Sellers are not checking which products ordered by customer.”

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Posted 2 years ago

“Never had this bad experience with any other platform. And they wonder why they can't compete with Amazon. I ordered two packages both are not delivered one they cancelled by themselves and refund is pending for two weeks there customer care is useless there delivery partner are fraud”

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Posted 2 years ago

“Ajit sucks. They don't refund your amount back and the customer services keeps disconnecting the call everytime you ask for a supervisor. Ajio is a Thug”

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Posted 2 years ago

“Ajio bhot bhot bekar compnay hai chor compnay hai hum ko ullu banati compnay hai ajio mai koi shoping nahi karta 🙏🙏🙏”

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Posted 2 years ago

“Highly disappointed with return process and even worst customer care i have ever seen. It makes us feel to leave job and do followup with these folks and courier guys. I dont understand how difficult to setup return courier. This is ridiculous”

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Posted 2 years ago

“Ajio is very poor in their service. I wanted to return a lotus hanging light & watch type ring due to damaged piece & incorrect size being delivered without price tag on both. I sent them mails stating about the issue and return it in no quality check and all.I did that and almost 2 month I am following up to get the return of the product. There is no follow up or solution from ajio. They keep saying we will contact you in 24hr but it never ces, I call them after every 5 days and they have the same answer. There is no responsibility from ajio and response.”

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Posted 2 years ago

“I had ordered the t shirt for rs 519/.the quality of the product was so badly,was not acceptable,the same was returned,while returning the full amt they have refunded rs 420/,only . further i would suggest customer ,not to buy any product from them,this is fraud company, pathetic,no good customer services,”

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Posted 2 years ago

“I have ordered the tracksuit from Ajio but I have received only track pants instead of a tracksuit. After that, I applied for a return but the customer exclusive person denied taking back my order. I also complained about the same thing to customer care. They told me to wait for 2 days. Till now I haven't gotten any response from your side. Resolve my issue asap . Otherwise I file a complaint in consumer forum.You people are doing fraud first you say will check and delivery your product tomorrow then you gave me another date what the hell are you doing . Kindly do the needful for the same.”

AJIO.com 1 star review on 10th October 2022

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Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews